@Kayla H Could you record how you proceed the update? We could diagnose if the procedure is correct or not.

i have tried this several times with no success.

@Support Dasaita Hello:Unfortunately, we continue with the error. The system has been changed but the error persists.Below I attach video of "Max" with error and "Recovery Mode" with error.From wh...

@Oriol Quirant Banus Note that you should format the USB to FAT and put the file into the directory of the USB.  

@Oriol Quirant Banus We found that the version is defective, please kindly update the Max firmware HA3_rk3399_11.0_ota(20230608)  https://www.dropbox.com/scl/fi/ye2ia7nmb9d7cn7z9n424/update....

@Support Dasaita  I attach a video of the error with the system. Every once in a while, tear out the image. Normally there is a fixed black screen.

Hello: This file doesn't seem to have worked.   I'll send you a photo of the Recovery Screen to see if there is any more information. Thank you.

@Oriol Quirant Banus Please try download the MCU 3.78：https://www.dropbox.com/s/3hd3ci3rp07ddnt/dmcu.img?dl=0 Copy the MCU file into your USB and then plug into the head unit.

@Mirko Spez We are wondering how long and how frequent does the issue occur. In the meanwhile, please let us know if you have tried both Carplay phone call and bluetooth phone, it has the same resu...

@Oriol Quirant Banus Do you have screenshot to show us if your head unit' MCU is MTCH OR MTCE? Please kindly find a pin, press and hold the RST button for 15 seconds to see if you can enter the fac...

@Angky Dharmosetio We are wondering if you have connect your head unit with Wifi. If no, please kindly turn on your hotspot and then connect it with your stereo.

@cleo cleonise Hi there, it must be Copyright issue that we are struggling for and once we have new release version to solve the problem, we will release associated firmware asap. Hope you can unde...

@David Warr Please send the video to our email support@dasaita.com

  @Support Dasaita I can not figure out how to import the video from my photo album

Hi, I have a problem during call. It has a bad quality that makes impossible to hear the voice from the car, there is a lot of car's background nois and call's echo. I tried to increase the vo...

some countries cant use scout, but they are buying your product and also want to update there car radio , they used to love the maps on the startscreen , not the spilt screen version but how it use...

hi, i need help i finished installing the unit for my 2017 camry. everything worked fine, except google map, it kept showing 'offline', how do i turn it to make it 'online' thank you for reply !!

@Support Dasaita Order SP-DA4142 October 28, 2023 (Dasaita Website) Product: Dasaita PX6 Vivid11 1280x720 Peugeot 208 Ver. 2018-2019 Thanks.

Grazie 

@Vincenzo Bandiera Salve il mio Max11 Px6 quando uso la retromarcia sparisce il volume come posso fare per eliminare il problema? Grazie