@David Morrissette We are sorry to tell you that Scout maps are only available for the US and will be hidden in other areas.

The device can automatically switch between day mode and night mode based on the time setup. In day mode, the screen will adjust to provide a bright display for clear visibility. During the night...

💻Introducing the G12, your perfect companion for family travels! With its high-definition output, you can now embark on journeys with your kids and enjoy movies on the go. Say goodbye to boredom du...

The new product features a Optically bonded screen, resulting in a clearer and more high-definition display. It is resistant to glare and prevents dust from accumulating on the screen. Additional...

Antutu running test score: 242,264, showcasing processing tasks that are three times faster than other processors.

Correction. the lastest MAX fw upgrade still has the same BT issues.. THE Vivid fw looks too terrible to even attempt to test

This issue is still ongoing.. any resolution in sight @Dasaita Official ? WIth the latest vivid 11 I still have the exact issue iron beast describes. 

@Jhonathan Zambrano We are wondering if you could send us a screenshot to show the error that you mentioned so that we could further diagnose your issue. Your cooperation will be appreciated.

@Moises Monge According to your description, it seems ok, we are still not sure your confusion. Could you further demonstrate the issue and your requirement? If you are not sure how to describe, pl...

Hello, a few days ago a new update of the ViVid app appeared on my screen, but I download it and an error message always appears, its download failed, is there any other way to update it?

@Support Dasaita when you press the down arrow on steering wheel it skips to next song. When you press the up button on steering wheel it plays previous song. same with radio. press up it goes down...

We are pleased to provide you with instructions for optimizing the assembly of our universal unit, which consists of two parts. Please follow the steps below to ensure a smooth and efficient insta...

@Muhammad Fadl We are wondering if you could print the log of the GPS disable and then scroll back to the previous firmware to verify the issue could be resolved or not. Here are the steps of the ...

We would like to inform you that if your screen is not in optimal condition, it may require calibration. Please find detailed instructions below on how to calibrate your screen.

If your factory reverse camera displays a black screen with a yellow exclamation mark, we want to inform you about our two camera plugs: NO 4 and NO 4-1. Please note that if your car is compatible ...

@Muhammad Fadl Have removed the antenna and plug again?

@Moises Monge Please kindly show us the cable that compatible with your car, CB004 or CB047. Did you mean a yellow exclamation on the screen or nothing on the screen when you reverse?

@Moises Monge Do you mean the the steering buttons that retain is not the same as the OEM head unit?

@David Morrissette Please kindly send us your current Build Number after firmware update, we would like to check if the update is successful.