Posts made by Support Dasaita

• Bad quality radio

  @Bruno De la Garza  Hello， Please go Settings>Car> Factory Settings:126> Radio>RDS>Off>Save.

  posted in Hardware issues

  SD

  Support Dasaita
  4/2/25, 10:07 AM
• Network not available

  @Robert Devillier  Hello, The head unit could not be connected to hotspot when you’re using wireless CarPlay or andriod auto , cuz the WiFi access has been occupied by the CarPlay or a...

  posted in Contact us

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  Support Dasaita
  4/2/25, 10:05 AM
• A Quick Guide of Firmware & MCU & OTA Updates

  @Michael Mestre  G12(20241126)： https://www.dropbox.com/scl/fi/7v62tizo1rxwhqxgsjw7b/update.zip?rlkey=x8lml0ia4ya1xdxtvje9fboqa&dl=0   1.Download the document through th...

  posted in Firmware & MCU & Map & Software Updates

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  Support Dasaita
  4/2/25, 10:02 AM
• Android 12 Unit - Wired Carplay

  @Michael Mestre  Hello Please go to Settings>About machine and provide the following version information: 1.A clear photo of the stereo's Built Number. 2.A clear photo of the stereo's M...

  posted in Contact us

  SD

  Support Dasaita
  4/2/25, 9:56 AM
• Valet Lock

  @ZAKI KADOURA  Hello, Thank you for your reply. You could try to update to back your original vivid 13, it is the latest version. We've stopping update the vivid 13 DSP version.

  posted in Technical Supports

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  Support Dasaita
  4/2/25, 9:50 AM
• Reverse camera - Remove original lines

  @Fabien Cerkownik  Hello, Please go Control Settings app > Reversing camera tracks> Off

  posted in Reverse camera/Backup camera/Lane camera

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  Support Dasaita
  4/2/25, 9:45 AM
• How Do You Reprogram Bottom Buttons on G13: Music Button

  @Kenneth Ward  Hello, You could refer to this video to customize the app on screen: https://youtu.be/70A4WPuWEWY?si=_92JGWneZIqnL41j

  posted in Technical Supports

  SD

  Support Dasaita
  4/1/25, 10:53 AM
• How do I get the USB to work?

  @Robby Bricker Hello, For your information, Android 12 and Andriod 13 support wireless carplay, wireless andriod auto and wired andriod auto.

  posted in Contact us

  SD

  Support Dasaita
  4/1/25, 10:53 AM
• PX6 - Android auto wireless with Android 15 Pixel 8a

  @Manuel Bernet  As the new system is introduced, we will gradually stop supporting older devices to ensure that the new system can run better on new devices while protecting the data security...

  posted in Zlink (Carplay / Android Auto) Issues

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  Support Dasaita
  4/1/25, 10:40 AM
• Cant connect android auto

  @Bruno De la Garza Hello,thanks for your details. Our technical support replied to update to the latest version on your phone.

  posted in Zlink (Carplay / Android Auto) Issues

  SD

  Support Dasaita
  4/1/25, 10:36 AM
• Valet Lock

  @ZAKI KADOURA Hello,  For your information, Vivid 13 is DTS system . Your unit is DSP system. You updated the Vivid 13 DTS, so your DSP system can't work on your unit.

  posted in Technical Supports

  SD

  Support Dasaita
  4/1/25, 10:18 AM
• back up camera not detected 17 accord

  @Eminit  Hello, For the factory reverse camera ,please notice to connect the Cam Vin cable for Audio Output cable. If you connect the F-cam RCA cable for AUX input, the camera will show on ...

  posted in Reverse camera/Backup camera/Lane camera

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  Support Dasaita
  4/1/25, 10:01 AM
• Reverse camera - Remove original lines

  @Fabien Cerkownik Please go : settings> car >extra settings> reversing trajectory display

  posted in Reverse camera/Backup camera/Lane camera

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  Support Dasaita
  3/31/25, 10:49 AM
• How Do You Reprogram Bottom Buttons on G13: Music Button

  @Kenneth Ward Hi Kenneth, The touch button Unable to change to a third-party music app.

  posted in Technical Supports

  SD

  Support Dasaita
  3/31/25, 10:43 AM
• How do I get the USB to work?

  @Robby Bricker May i know what function do you want to use?

  posted in Contact us

  SD

  Support Dasaita
  3/31/25, 10:36 AM
• AMP install

  Hi， This is the AMP(REM) on the power cable.  

  posted in Technical Supports

  SD

  Support Dasaita
  3/31/25, 10:31 AM
• Cant connect android auto

  @Bruno De la Garza Could you please try the wired Android auto with  samsung galaxy s24 with android 14?

  posted in Zlink (Carplay / Android Auto) Issues

  SD

  Support Dasaita
  3/31/25, 10:21 AM
• Spec Sheet

  @Victor Rosario 

  posted in Technical Supports

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  Support Dasaita
  3/31/25, 10:16 AM
• Cant connect android auto

  @Bruno De la Garza Thank you so much for your details,we have reflected this issue to the engineer to look into this,we will get back to you soon.

  posted in Zlink (Carplay / Android Auto) Issues

  SD

  Support Dasaita
  3/31/25, 10:09 AM
• PX6 Help

  @Shawn F Hi Shawn, What's the car model & years?Do you have factory amplifier on your car? please go to Settings>About machine and provide the following version information: 1.A clear pho...

  posted in Firmware & MCU & Map & Software Updates

  SD

  Support Dasaita
  3/31/25, 9:53 AM