A while ago I had updated my mcu and upgraded from Max10 to Vivid10.  Ever since then the headunit does not recognize anything via Bluetooth. I can even see a phone to attempt to connect it. I...

As I said, I havent' had any audio stuttering since the December 5, 2023 Security Update was installed.  That doesn't mean it won't happen, but it's been a week with no issue.

Vivid 11 Version Make Sure your unit is PX6 Andorid 11(With pre-installed Scout map, if you don't want it, please unistall.) telenav_vivid_rk3399_11.0_ota(20231208) I would like to update my dasa...

hmm, it's not that simple. i turned on hotspot on my phone, assign password. go to the unit, it showed wifi hotspot as 'error' entered 'the phone name' and the same password as above, wifi hots...

@Emmett Pate "I have not had any WiFi stuttering issues.  Maybe this was strictly an Android WiFi issue." Do you mean that your issue has been resolved?

Thanks support for your fast response!!!  That makes since. 

@Thomas Bersimis Yes, you could also refresh the same version or factory reset the system. If still no luck and the system is crashing, we may suggest you to purchase a new unit.

@James Varney We would like to tell you that CB004 and CB047 are sharing the same canbus. In this case, if the canbus box is connected with the CB047 harnesses, you could remove it and connect it t...

12/14/2023 Hey, I received my new radio for my 2016 4runner, BUT my harness (CB004-X) that I needed is missing the can-bus module, The other harnesses have them (RPS-TY-102) and (RPY-TY-001) can y...

Hopefully this won't jinx it, but since installing the December 5, 2023 Android security update, I have not had any WiFi stuttering issues.  Maybe this was strictly an Android WiFi issue.

@Support Dasaita are you saying that I it's not recommended to upgrade to Android 9 or 10? It will probably cause problems?

@Travis Zetterower Please kindly let us know your order number so that we could locate your order detail and give you more appropriate instruction. In the meanwhile, please go to Settings > Abou...

@Support Dasaita thanks

@Jonathan Liss We are still stuying this issue, we are wondering if you could use carplay, with CarPlay you can just use Siri which has same function.

@Support Dasaita That would be great to see that on the next build. I was able to get everything working the way I wanted so far. How do I get the date to show up like the picture below: I only ge...

@Luigi Torav Maybe you could try factory reset the system.

@Support Dasaita  Thanks, can you suggest my the best solution in order ti solve the camera freezing problema?

Backup camera sometimes freezes (dangerous), screen lags 5-6 seconds after touching something or turning volume knob. Sometimes it's better after re-starting the truck others it comes back. Reset a...

@Thomas Bersimis Have you already tried factory reset the head unit? Sorry that you couldn't update the version to Android 9 or 10 as it may defect the system.

@Chris Faszold If you have tried but still no luck, you could send us video to further demonstrate your situation. And we could look into the issue and give you more appropriate instruction.