@David Sharman Upon checking, we suggest you can make an update of the firmware in advance. Here is the detail. Vivid 11 Version Make Sure your unit is PX6 Andorid 11 telenav_vivid_rk3399_11...

@Mark Wesson We found that you order the item on May,2022. Please kindly let us know if the steering wheel control work well in the last 1 year. Normally, the steering control will work once the ca...

@PAUL JONES Our technician suggest you can take a video to show the situation and they will diagnose and give you instruction. In the meanwhile, it will be helpful if you can give us your order num...

@Ray Garcia Please kindly tell us your order number so that we can further locate your order detail and give you more accurate instruction.

@Support Dasaita When i press the volume up button, the volume goes down. The volume down button also turns the volume down. I have reprogrammed the buttons several times and it works for a while. ...

System is the Vivid11 for Toyota 4runner 10.25” PX6 / Android11 Order number SP-DA2409 purchased September 11 2022 Factory standard with no additional or changed software   For t...

i have the same issue as @Oswaldo Risson, just upgraded from telenav_vivid_rk3399_10.0_ota(20220617) which was giving me issues with random ding sounds on bluetooth phonecalls to telenav_vivid_rk33...

@Support Dasaita according to your sales staff, and the web page for your stereo for my tundra I needed the canbus 005 harness.  I have the JBL system with the factory amp, backup camera from ...

@Ragu Neopaney Please kindly go to Settings > Apps&Notification > Notification > Do not disturb > Display options for hidden notifications and check if you have chosen "No sound fro...

1. Confirm if the name of the firmware file is "update.zip", if NO, please unzip the file. Please avoid any variations like ‘update(1).zip’ or ‘update(2).zip’. 2. Make su...

@Support Dasaita  Yes, buzzing during call is fix by soldering a wire on wifi module. Now I get notifications sounds when I receive text messages but when I receive a phone call I get no soun...

@Luis Canseco Sorry to tell you that scout OS is just for Android 10 head unit. Vivid 11 is Android 11 head unit which means that it doesn't suit that OS.  Your understanding will be apprecia...

@Ragu Neopaney Hey, we received your message and you told us that your issue had been resolved by soldering a cord on the bluetooth module. Please kindly confirm again if the problem has been solve...

@Ray Garcia According to your car model, you don't have to choose any canbus option.

@Carlos Guerrero Por favor, háganos saber si hay algún problema con su unidad principal ahora. Como la mayoría de las actualizaciones son solo para resolver pequeños er...

is there a way to install scout OS on a vivid 11 px6 unit??

@Alec Shern on extra settings, change reversing volume to something around -3adb