@jogobelo r We are wondering if you can update the version to a newer one. Here is the link for update pack. Vivid 11 Version Make Sure your unit is PX6 Andorid 11 telenav_vivid_rk3399_11.0_...

 Hi, today it's 15 degrees Celsius and the WiFi is not working. Yes, whenever it's warm above 20 degrees, my WiFi has always worked so far. Please try to test it.

@jogobelo r Please kindly let us know what's the temperature of the cold weather? In the meanwhile, do you mean that if the temperature comes back to a normal one, the wifi issue can be solved?

@Rohan Ramdoyal We are wondering if you can hear that sound of the buttons, if so, please kindly check the wirings according to the instruction below. https://www.dropbox.com/s/8c55mzhygmzxkj2/%E9...

@Tony Ye Yes the 20230530 is newer than the one that we sent you, if the one that you install can perform well, please just ignore that 20230530. 

@Support Dasaita can i get some help please?

Precisions :

Hello, I also had the version _vivid_rk3399_11.0_ota(20230107), but the problem persisted. After thorough investigation, I concluded that the issue is hardware-related rather than software-related....

@Support Dasaita Hi, I noticed that there was a newly released version 20230530. This is newer than the one you sent to me, right?  

@Support Dasaita Thanks.

Hi ! I bought a HA5404-MAX10-CP-HD a few weeks ago and upgraded it recently (MTE MCU 3.78 /Max10 HA3_rk3399_10.0_ota). My car is a Peugeot 2008 from 2016. No connection problems a priori, but I ...

@Support Dasaita I lost my ViVid. This is a generic release. Carplay still doesn't work but I am going to roll it back so I have VIVID

@jojo delrosario Hi wifi won't stay on because carplay app has a setting "connect in the background" turn that off. Wifi will work but my carplay is still broken. GOTO carplay app, settings, turn ...

@Kegan Stack Please go to ：Settings-car-factory settings-enter "126"-other- prohibit reverse-toggle on "Enable" Hope you can let us know if the setting can help.

@Adam Rosenthal We are wondering if you can shot a video to show us the situation that you mentioned as it's really rare. We will forward the video to our engineer for further diagnose, in the mean...

@Tony Ye Yes, this version support custom logo, you can refer the message that we sent you which instruct how to change the logo.

@Support Dasaita yes I have Works for a while after a unit reset and then stops after using my Wi-fi apps like youetube

@Support Dasaita I installed it and now the Vivid launcher is gone. It says Android on the splash screen.  Carplay has the same problem. Can i roll back to a previous Vivd version?

@Александр Максименко Sorry that our head unit can not support this kind of video output. You can search for 360 camera which support RCA input. 

And now it's doing it again and I changed nothing.. I woke up this morning and Instead of the Android 10 OS greeting me I had the recovery screen and my heart sank again. Sure as heck, No...