@Support Dasaita  I was trying to get a model number or something from my actual unit, but the sticker doesn't seem to have any model number Anyway, here is the picture (from internet) of th...

@Rob Maizels We are wondering if you can send us the order number and shopping platform of the headunit so that we can better assist you to solve the problem.

@Felix Checa Perez Please send us a photo to show the situation that you mentioned above so that we can look into it and give you solution.

@Adam Hidden Since we didn't receive your response for a long time, we are wondering if the problem has been solved. If no, please list all the existing issues for the unit. So that we can help you...

@Mike Van Eeckhoutte We are wondering if you can toggle on the auto-connect on carplay setting. If it has been toggled on and still unstable connection, please let us know and we will give you furt...

@Max Auer We are wondering if the following radio is the same with your original radio, so that we can make better recommendation. We are willing to give you a preferrable discount for the Qualcomm...

Hi all, I recently tried to update my VIVID to the updated firmware as the previous firmware was giving me issues. It seems to have failed and refuses to boot. I also cannot access recovery mode as...

@Support Dasaita after a week of having this new update, I've noticed that Zlink is very buggy on the connection side of things, sometimes it connects sometimes it doesn't. I tried both wireless ...

@Bryan Majano and didyou check the sticker of your canbus box?  

@Adam Hidden dasaita units can connect android auto wirelessly. And they can discover and connect to 5ghz wifi networks. Check which bt chipset is selected on factory settings (this bt selection c...

@Bryan Majano control settings app only appears for a specific selected canbus. Check that the canbus you have selected on factory settings is the one corresponding to the canbus box you have inst...

@Tony Ye disabling that option is the fix. As vivid launcher has been decided not to update outside of US market I don't think you will see a new vivid update for dasaita systems.... New released...

@TK Zhang I had this problem. You need to anable a text to speech engine in the android settings. You may have to load the engine first and the language. I have this working fine on all my android ...

@Support Dasaita I do have an issue. When " Return to home page automatically" is enabled in VIVID Car Launcher, even the unit is connected to carplay, it still goes back to home page after 30 secs...

Thanks. My unit works fine and I will wait for the formal release. 

Hi, I purchased a  HA2100-S10 from an Australian seller in November 2021, on the second day after installation the system crashed and the screen displayed just lines and colors. Thinking it ma...

@Mike Van Eeckhoutte after a week of having this new update, I've noticed that Zlink is very buggy on the connection side of things, sometimes it connects sometimes it doesn't. I tried both wirele...

@Tony Ye Please kindly let us know if your model has malfunction or other issue, we will try to solve the problem for you. We do have new version but still in testing. Would you launch the new vers...

@Guillem Martínez We are wondering if you can update the 20230425 version to check if the wifi issue can be resolved. Here is the download link.  https://scout-ivi.s3.amazonaws.com/viv...

@Max Auer counld you please send us a photo of the OEM unit.