Troubleshooting for failure of update firmware


  • Never had such of a headache in my life   Seriously thinking about removing from

    car and sending back I hope others agree and do the same    Trying to update is ridiculous and customer support no where to be found 


  • @Danny Allen Please let us know what issue you are suffering from. If you purchased Dasaita's head unit, we will try our best to solve your issue.


  • @Danny Allen I agree. Whatever this new update is, it has screwed mine up so bad. 


  • This new update has mine running scout now, and it's garbage. Nuvo starts every time I start my truck. I don't want it tracking my driving. My phone no longer connects to android auto, zlink just sits and does nothing. I've tried to download your updates through Dropbox on a 2 gig flash drive, formatted to fat32, with nothing on it, and the download fails not even halfway through. I've never seen such awful software. Can I send it back, please?


  • @Colbie Sandberg Sorry for such inconvenience, we are wondering if you have completed the update or not. As you said you have already been using the Scout map now. Please let us know your order number so that we could locate your detail and give you more appropriate instruction.


  • @Wilson Lee I have this same exact problem with every firmware update, same exact error message. Did you ever find the cause of this error?


  • @Keith Elkin Please kindly send us the error that you mentioned and we will look into and give you instruction.


  • Echec mise à jour G12-Android 12-Qualcomm6125-20240606-zst27_sc138_12

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     



  • impossible de rebooter, l'écran clignote ( Navigation Systeme)


  • comment insérer une vidéo afin de vous montrerle clignotement de l'écran?



  • @Jean-Pierre LOTHAIRE

    Here is the video to forced update the firmware.

    https://youtu.be/V5FAaeHLhlw

    If still no luck, please shot a video to further demonstrate your problem, your cooperation will be appreciated.


  • @Danny Allen these tyrants ripped me off. I had two units. TWO, die the same way in the same manner at the same four month mark, after going beyond their warranty window they refuse to help me. None of their fixes work, none of the service is actually helpful. They just say sorry and just repeat themselves. They're fucking thieves.


  • @Colbie Sandberg they will just send you in circles until you give up. ZERO appreciation for the fact that we purchase their crsp product, zero regard for their customers, and zero progress in fixing my same issue. 


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