Repeatedly rebooting

• KH

  Kayla H

  11/19/23, 6:28 AM

  Hello. I have had my dasaita head unit for a little over a year now with no problems. Just this week my head unit would only boot up with the (11 multimedia blah blah blah) and then it would turn off and reboot again. This happened continuously and it never fully turns on. 

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• IG

  Iker Gomez

  11/19/23, 3:55 PM

  It seem to have your rom the boot corrupted...just flash the same or new rom from the recovery menu....

   

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• KH

  Kayla H

  11/20/23, 1:53 AM

  @Iker Gomez how do I do that? 

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• SD

  Vip

  Support Dasaita Staff member

  11/22/23, 3:57 AM

  @Kayla H

  Here are the tips of how to proceed a forced update.

  Vivid 11 Version Make Sure your unit is PX6 Andorid 11

  telenav_vivid_rk3399_11.0_ota(20231104)

  https://www.dropbox.com/scl/fi/srgrpik0i2e09d5hfeng0/update.zip?rlkey=ap62mqz8cz4thb3q9ju8h9zao&dl=0

  Video Tutorial:

  https://www.dropbox.com/s/ywhp6ysgm4ios17/2%3B%E4%BD%BF%E7%94%A8RST%E9%94%AE%E5%8D%87%E7%BA%A7%E7%B3%BB%E7%BB%9F%E6%96%B9%E5%BC%8F.mp4?dl=0

  Here are some tips to help you get the work done:

  1.Please unplug all the wires and then reconnect the head unit.

  2.Please download the document via your computer/laptop,  then use the WinZip application to unzip the file.

  3.Please make sure to format the USB drive(FAT32 Format)/SD card before copying the update file to it.

  4.Please ONLY put Update.zip file in the root directory of the USB drive/SD card,and then insert the USB drive into the USB cable.

  5. Find a pin, press and hold the RST button for 15 seconds to see if you can enter the factory setup page, if you can, select system updated ;

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• KH

  Kayla H

  11/27/23, 11:19 PM

  i have tried this several times with no success.

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• SD

  Vip

  Support Dasaita Staff member

  11/28/23, 3:29 AM

  @Kayla H Could you record how you proceed the update? We could diagnose if the procedure is correct or not.

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• mr

  marquees richardson

  5/8/24, 5:45 PM

  @Kayla H i am currently having the same issue with mine and i have had it less than a year. did you ever find a solution?

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• SD

  Vip

  Support Dasaita Staff member

  5/9/24, 6:51 AM

  @marquees richardson Please further demonstrate your issue and then send us your order number so that we could better confirm your issue.

  Your prompt reply will be appreciated.

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