The wireless car play on my unit stop working randomly. Everytime I try to connect using bluetooth nothing happens when I go to the zlink app. It only works using the wired cable. I have restared my phone, remove car kit from my iphone car play to start the registration process again and nothing happen. I have tried deleting my bluetooth connecton to car kit and pair it again and nothing happens. I'm able to pair to car kit bluetooth but carplay doesn't work even if the bluetooth say is connected to car-kit. When I go to zlink app I notice the loading icon doesn't show when I'm connected to bluetooth and try to use the wireless carplay.
I have this head unit:
Dasaita Vivid11 Toyota 4Runner 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Car Stereo 10.25 Inch Wireless Carplay Android Auto PX6 4G+64G Android11 Black 1280*480 DSP AHD Radio
Installed in 4runner 2016.
please help
@Juan De Luna Please kindly let us know your order number and then go to Settings > About machine and send us a screenshot to show the current Build Number and MCU version.
hey im having the same issues can someone please respond back with a solution.
@destiny perry Could you further demonstrate your issue and send us your order number so that we could locate more detail and give you instruction?
@Support Dasaita couple of days ago my zlink carplay stopped connecting to my iPhone i tried restarting the device and even disconnecting it from the power. I purchased my unit from amazon and the order number is, 112-0121771-1093837
@Support Dasaita I updated my G12 unit this morning with the latest update that fixed the microphone, it worked, caller can hear me now. 2 hours later the Zlink stopped connecting to Bluetooth. Now I can't use CarPlay. Please help, my Amazon order number is 113-5691858-6701863
@Long Hoang My G12 did the same thing. Would not run zlink for CarPlay. I finally resorted to pushing the reset button. The button lights flashed and it came back on. CarPlay works again now and I didn't lose any apps or where they go on screen. Don't ask me how it worked!! Haha.
@destiny perry Please kindly go to Settings > About machine and send us your current build number and MCU version. Go to zlink and send us your current Zlink version.
@Long Hoang We are wondering if you could try to factory reset the head unit to check if it could work. Besides, please send us your current Build number and MCU version if possible.
@Support Dasaita build number: rk3399-userdebug 11 RQ3A.210705.001 eng.hct2.20230106.200846 release-keys
MCU version: MTCH_HA4Z_V3.97_1
ZLINK version: f11a2c01c94ca1eef75fe53bc7d2bdeb5ffca5b0
@destiny perry We are wondering if you consider update the firmware to the latest.
Vivid 11 Version Make Sure your unit is PX6 Andorid 11(The left widget's map could be customized, suggest Google Map and Scout Map.)
telenav_vivid_rk3399_11.0_ota(20240416)
https://www.dropbox.com/scl/fi/q6xth470whr5sz5vfrn0k/update.zip?rlkey=7fzg210e29xm2ghwu3cexxr5z&dl=0
