"Can't load android system. Your data may be corrupt"


  • Hello

    I have a HA5469-Vivid unit in a 2014 Toyota Camry, and when I turn on the car the head unit stays on the loading screen for 1-2 mintues and then shows this error screen.

    error menu on boot


    I have tried the "Factory Data Reset" option, and after formatting `/data` and resetting nothing changes. I am unable to even access the boot menu to do a firmware upgrade.

    Is there any way I can fix it?



  • Things I have tried. 

    1. Rebooting
    2. Factory data reset
    3. Holding the reset button during boot to get into the boot menu
    4. Disconnecting the car battery for 3-5 minutes to see if that reset the unit


  • @Bob Smith We have sent you an email about the issue, please kindly send us your order number via mail.


  • @Bob Smith How did you get that fixed? Even i'm facing the same issue.

    @Support Dasaita What can be done to fix this issue. Order Number: ORDER SP-DA3766


  • @Sai Kiran

    We are wondering if you could try the following issue to see if you could enter the Factory mode.


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