@Moaz AbdEldayem We could not find your order from our stores, could you please let us know which store that you purchased from?
@Moaz AbdEldayem We could not find your order from our stores, could you please let us know which store that you purchased from?
As picture
from Dasaita official store on UAE Amazon and they ship devices directly from US Amazon
@Moaz AbdEldayem We check this store and found no listing on it, please send us a screenshot of your order in the Amazon app, your cooperation will be appreciated.
@Support Dasaita
@Support Dasaita Today i ask amazone for return it
How to order correct unit which support UAE SIM ?? i need to order it through amazone because when i tried to order it Before two months from your website dasaita asked me for additional documents to ship unit to UAE then i cancelled order and ordered from Amazon
@Support Dasaita waiting your answer to know correct way before return this unit
@Moaz AbdEldayem We found that your order is from Amazon US not our official store. Sorry that if you want to order the head unit and ship to your address is UAE, you still need to provide the effective Commercial registration(CR) to us.
Your understanding will be appreciated.
@Support Dasaita ok but you didn't tell me which model of head unit support UAE SIM
@Moaz AbdEldayem Head unit with Europe SIM card, you could contact with the shopify customer service for it, we found that you have contacted with them before.
