Firmware


  • Important Notice:

    If your system is functioning properly, we recommend not to perform any upgrades!!!

    Upgrading poses risks, such as POTENTIAL CRASH, BLACK SCREEN, OR SYSTEM ERROR. However, if your system is experiencing major bugs that prevent normal use, we advise considering an upgrade to resolve these issues.

    Please contact your dealer to ensure you are selecting the correct firmware and following the appropriate update steps.

    Android Model firmware

    Model OS Processor Release Date Download
    G13 Android 13 Qualcomm6125 20240903 zst27_sc138_13
    G12 Android 12 Qualcomm6125 20240812 zst27_sc138_12
    Vivid12(beta) Android 12 Qualcomm6125 20240410 telenav_scout_SC138-12.0
    Vivid11 Android 11 PX6 20240913 telenav_vivid_rk3399_11.0
    Vivid10 Android 10 PX6 20240126 telenav_vivid_rk3399_10.0
    Max11 Android 11 PX6 20230608 ha3_rk3399_11.0
    Max10 Android 10 PX6 20230803 ha3_rk3399_10.0
    Max6 Android 9 PX6 20211023 ha3_rk3399_9.0
    Scout10 Android 10 PX6 20230808 telenav_s4c_rk3399
    TelenavMap offline Scout map / 2023Q1 TelenavMap(23Q1)
    W11 Android 11 PX4 20230103 ha3_rk3566_11.0
    V10 Android 10 PX5 20220401 ha3_px5_10.0
    S10 Android 10 PX30 20220719 ha3_px30_10.0
    V940 Android 9 PX5 20201022 ha3_px5_9.0
    V840-8 Android 8 PX5 20190731 ha3_px5_8.0
    V500 Android 5.1 PX3 20170307 new4_RK3188_5.1
    HD Series       BMW HD Series
    HC Series       Mercedes-Benz HC Series
    K720-Series Android 7.1 PX3   BMW K720-Series
    K820-Series Android 8.1 PX6   BMW K820-Series
    K940-Series Android 9 PX6 20191211 BMW K940-Series

    Installation Tips:

    1.Please download the document through the link via your computer/laptop.

    2.Please make sure to format the USB drive(FAT32 Format)/SD card before copying the update file to it.

    3.Please ONLY put Update.zip file into the USB drive/SD card, and then insert the USB drive into the USB cable.

    *Please note that all data on this unit needs to be wiped before updating the system, so back up important data if necessary. You could refer to topic: How to update firmware

    If there is failure during the update, here is a trouble shooting topic: Troubleshooting for failure of update firmware

     

    Accessory APKs

     

     

     

     



  • @Support Dasaita G12 version which was released on the date 20240322 could be update via OTA(system update online). It has improved the Carplay sound quality. You could make sure that your MCU is 4.11 and the Carplay version is the latest 5.4.36

    Note:The carplay version is beta, please feel free to give us feedback through this topic, we will try our best to improve it.


  • Good new, our new version G12 supports the OBD connection now. You should update the firmware to the latest and make sure that the MCU is the latest 4.11(if your MCU is not, you could send me a private message for it). And you should update the Bluetooth module to the latest. (Go to Factory settings>enter hctbtup to update Bluetooth.)


  • Hi all, if your G12 has sufferred glitches or suddenly black screen, please go to System update and update to the latest 20230322 firmware. In the meanwhile, you should make sure that the MCU is the latest 4.11.


  • Regarding to the latest Vivid11, the left widget's map could be customized, suggest Google Map and Scout Map, but note that the USER settings contains screen lock has been blocked in some country due to local policy. We are improving now and hope you could understand. 


  • Please feel free to contact with us about the released firmware in this topic, we will try our best to cooperate with you in solving the problem.


  • E:Error in /mnt/external_sd/update.zip (Status 7)

    Installation aborted.

     

    Can somebody please tell me what i'm doing wrong and what I need to do to install this firmware?

    thanks


  • @Jesus Sancer Could  you send us a screenshot of the error notification, we will check accordingly. In the meanwhile, please let us know your OS and which UI you chose to update?


  • Hi all, we have just released the Vivid 12 firmware which is beta one, you could feel free to update the firmware and leave your feedback about it. 


  • @Support Dasaita buenas tardes, no vale para ACTUALIZAR VIVID 11 PX6? 

    GRACIAS!!!!!! 


  • Bonjour,

    suite a la mise a jour AUTO du systeme cvelui-ci est bloqué a l'écran de demarrage.

    Comment résoudre le probleme. Installer il y a une semaine, tout allait bien jusqu'a la mise a jour.

    Je n'est plus acces au systéme. DASAIT G12


  • @Support Dasaita 


  • Tout est Ok pour moi...

    Pour info, il faut debrancher l'ensemble des appareil branchés derriére l'autoradio et seulement laissé

    l'alimentation et le port USB pour effectuer le REBOOT.


  • @Javier Moreno Please kindly let us know your issue so that we could further instruct you through the update.


  • @Jesus Sancer Could you quit the update and go to Settings > About machine to send us your current Build Number and MCU version?


  • @Jesus Sancer Please make sure that you should remove all the USBs that connected with the head units.


  • @Support Dasaita 


  • @Jesus Sancer Please make sure that you should remove all the USBs that connected with the head units before proceeding the update.


  • @Support Dasaita of course i dont have any other USB connect


  • @Jesus Sancer Have you tried other USB connectors? As you know, you could try the OEM USB, dual USBs, Single USB, and the SD slot.


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