Screensaver only lasting 30 seconds


  • I updated my unit to the latest version and now the widgets are showing on the home screen. The time bar is showing and when I click screensaver it goes black with the time bouncing around but it goes back to the time screen after 30 seconds. How do I get the widgets back and is there no way to keep the screensaver on until I touch the screen or button?



  • @J Berkeley We have checked on our head unit and the screensaver is on until we touch the screen or button with the version 20240513. Please kindly send us a video to demonstrate your situation as well as a log to show the whole process. Please go to Factory Settings > enter "logcat" then replicate your issue and go to Filebrowser to send us the log file.

    Your cooperation will be appreciated.


  • I have been working with you guys and after updating the mcu the same issue is still taking place.the screensaver turns off at the end of every song. I was able to get into the factory reset sheeting but I cannot see where to enter logcat (I cannot see where or how to type this. If that is the case)


  • @J Berkeley

    Hello, enter "logcat" means enter the password "logcat" instead of "126". Once you enter the code, it will save your operation in a log file, we could diagnose the log accordingly and check how to fix your problem the future version.

    Your cooperation will be appreciated.


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