Order Number SP-DA5127
Hello,
I just received my Dasaita G12 head unit for my 2007 Honda Civic today. I installed it according to instructions but when I turn the ignition the head unit has a black screen.
I have checked the fuse for my radio, I have checked the head unit fuse, I have unplugged and replugged all connections, I even changed my car battery.
When my car is on and the lights are on, the head unit controls light up. When I touch the controls I do not hear any sound. I have attached a video of me resetting the head unit, the controls flash but nothing happens after.
Video of issue: https://drive.google.com/file/d/1KNHi6-AvYZXe3tF5s6bcx1Jwa-ipFu2B/view?usp=drive_link
@Support Dasaita Please advise, I just got the head unit today it is brand new.
@Vincent Ha Hi there, we are wondering if you could follow the steps to verify your issue.
https://www.dasaita.com/community/forum/topic/119243/the-radio-could-not-be-turned-on
Your cooperation will be appreciated.
As described in the OP that was the very first thing I did.
Issue resolved. It does not like when you have something plugged into the OBD2 port. In my case my FlashPro tuner was causing the issue.
@Support Dasaita I am now experiencing static/white noise coming from the speakers. If the volume is set to 0 it goes away but is present at any level above that. Is this a grounding issue with the AUX inputs?
@Vincent Ha We are glad to hear that the black screen issue has been resolved now. We are wondering if your head unit has the OEM amplifier. Your prompt reply will be appreciated.
