@Support Dasaita thank you. I applied that and the resolution issue has been resolved. I won't update to the June update and I'll be OK for now.
@Support Dasaita thank you. I applied that and the resolution issue has been resolved. I won't update to the June update and I'll be OK for now.
@Support Dasaita I've found a new discovery. I changed back to the previous version of the OS that you linked. Everything was fixed. I then updated to ZLink 5.4.57 the resolution changed to a lower resolution (all fonts and images are larger). So, it appears that this issue is definitely with ZLink.
@Randy T
Hello.
We have reflected it to our technician and request a fix for Zlink App.
About your issue, we suggest that you keep the Zlink version that it comes with the previous firmware(20240513) to use.
Temporarily, please do not update any Zlink new version.
@Support Dasaita here is a picture comparing the before and after. I know the difference seems small in the picture but the change is just enough to lose information.
@Randy T
Hello.
We just released the new software.
Could you please try to update and check how it goes?
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G12(20240812):
https://www.dropbox.com/scl/fi/xgeqo49jd33fzxvab92k5/update.zip?rlkey=348xdnr3e0ugks99in8y9rdgm&dl=0
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@Randy T
Hello.
Sorry to bother you.
Could you please tell us if you have finished the update?
If YES, please confirm with us its result.
Thanks for your cooperation in advance.
Looking forward to your early response.
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G12(20240812):
https://www.dropbox.com/scl/fi/xgeqo49jd33fzxvab92k5/update.zip?rlkey=348xdnr3e0ugks99in8y9rdgm&dl=0
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@Support Dasaita that update returned ZLink to a lower resolution. I don't believe you need to worry about updating the OS image to solve this problem. I have narrowed this down to ZLink specifically.
Can you send me the version of ZLink that was in the image prior to the June update?
@Randy T
Hello.
For your information, it doesn't support to downgrade the old version from the new one.
Besides, there is no old version Zlink APK available.
We will continue reflect the issue for optimization.
@Randy T
Hello.
Could you please try to test the new Zlink APK at your convenience?
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@Support Dasaita I'll consider it. Since there is no downgrade, if this does nothing, I have to reimage the head unit completely which means I have to set everything up all over again. I think I've described the issue including providing screenshots of the differences. Am I trying something that works or are we just guessing again?
@Randy T
Hello.
To be honest, some customers reported that Android Auto resolution issue has been improved after the previous update.
However, we are always trying our best to optimize to meet your needs.
If possible, please try to test the new Zlink APK to see how it goes.
