*Please note that all data on this unit needs to be wiped before updating the system, so back up important date if necessary.
With the new ROM version of the G12 (20240713) the FM/AM radio no longer shows RDS stations.
With the new ROM version of the G12 (20240713) the FM/AM radio no longer shows RDS stations.
@Antonio Catalano
Hello.
Please confirm that you have enabled RDS function:
Settings > Car > Factory settings(password :126) > Other > Radio RDS > On.
@Antonio Catalano
Hello.
In order to help you better, please provide the following information:
1.
Order Number & Purchase Date.
2.
Pictures: Settings > About Machine > Model; Android Version; Build Number; MCU version.
Thank you for your reply, I will provide the requested data as soon as possible
@Antonio Catalano
Hello.
Thanks for sharing the photo.
Please try to update the latest firmware&MCU to see how it goes.
-----------------------------
Update File:
System Firmware -G12-20240812:
https://www.dropbox.com/scl/fi/xgeqo49jd33fzxvab92k5/update.zip?rlkey=348xdnr3e0ugks99in8y9rdgm&dl=0
MCU-4.12b:
https://www.dropbox.com/scl/fi/0ksub1bba94rm8ttxfikv/hmcu.img?rlkey=bx8j6osl48uf8nxr6qwbb8zmv&dl=0
Specific Operation:
Step1.
Please download above update file via your computer/laptop firstly.
Step2.
Please format the USB drive to FAT32 Format.
Step3.
Please copy the file “update.zip”&“hmcu.img” to the root directory of USB drive.
Step4.
Please insert USB drive into the unit via USB cable.
Step5.
Please go Settings > System > System updates/MCU updates to start the update.
Tap "wipe data and format flash" and "install".
(Please note that all data on this unit needs to be wiped before doing this step, so back up important data if necessary.)
Reference operation video:
https://www.youtube.com/watch?v=xoRDPOxqFXY
-----------------------------
@Antonio Catalano
Hello.
Thanks for sharing the photo.
Please try to update the latest firmware&MCU to see how it goes.
-----------------------------
Update File:
System Firmware -G12-20240812:
https://www.dropbox.com/scl/fi/xgeqo49jd33fzxvab92k5/update.zip?rlkey=348xdnr3e0ugks99in8y9rdgm&dl=0
MCU-4.12b:
https://www.dropbox.com/scl/fi/0ksub1bba94rm8ttxfikv/hmcu.img?rlkey=bx8j6osl48uf8nxr6qwbb8zmv&dl=0
Specific Operation:
Step1.
Please download above update file via your computer/laptop firstly.
Step2.
Please format the USB drive to FAT32 Format.
Step3.
Please copy the file “update.zip”&“hmcu.img” to the root directory of USB drive.
Step4.
Please insert USB drive into the unit via USB cable.
Step5.
Please go Settings > System > System updates/MCU updates to start the update.
Tap "wipe data and format flash" and "install".
(Please note that all data on this unit needs to be wiped before doing this step, so back up important data if necessary.)
Reference operation video:
https://www.youtube.com/watch?v=xoRDPOxqFXY
-----------------------------
Thank you for your answer, I would like to ask if the MCU or the G12 Firmware should be updated first? Thanks
@Antonio Catalano
You are welcome.
We suggest that you can firstly update firmware and then MCU.
@jose luis frias berenguer
Hello.
For your information, PX6 Android 9 has stopped production.
We no longer maintain it thus it won't release the new update file anymore.
In addition, we'd like to remind that some Android 9 items cannot support Zlink(CarPlay/Android Auto) function.
Updated as suggested. The result is unchanged. RDS not working. Video attached. Also checked wiring. Everything is in order.
https://drive.google.com/file/d/1F7o5mvO3TwScKvpskPTaGJDEpGCDPiZL/view?usp=drive_link
@Antonio Catalano
Hello.
We have reflected your issue to our technician.
Any updates, we will let you know.
Thanks for your patience in advance.
@Support Dasaita Hello, is there any news regarding the resolution of the problem reported?
@Antonio Catalano Dear customer,
We have released a newer version G12(20241009), we are wondering if you could try to update it.
https://www.dropbox.com/scl/fi/uirobdiwmfitdaft4ls33/update.zip?rlkey=kss0w0qtm9elt4wsq4bnkfhn2&dl=0
*Please note that all data on this unit needs to be wiped before updating the system, so back up important date if necessary.
@Antonio Catalano If still no luck, we may need your assistance to open the case and check if there is antenna on the bluetooth module, see the following photo.
@Support Dasaita Hello, as soon as I have the opportunity to disassemble the G12 again, I will check as you suggested
