My Dasaita unit (used to be Vivid - now Scout) with Android 11 on a Toyota CHR 2006 EU has very strange behaviours after the passage from Vivid to Scout. In double screen the skip next and skip previous botton don't work at all (but they beep when pressed), also on autoradio start musicolet is loaded but it doesn't play music, or it goes at zero volume.
@Vincenzo Maio
Hello.
In order to help you better, please provide the following information:
1.
Order Number & Purchase Date.
2.
Pictures: Settings > About Machine > Model; Android Version; Build Number; MCU version.
@Vincenzo Maio
Hello.
Thanks for getting back to us.
Based on your pictures, we notice that your firmware is not the latest one.
Please try to do the update firstly to see how it goes.
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Update File:
Vivid 11 Version Make Sure your unit is PX6 Andorid 11
telenav_vivid_rk3399_11.0_ota(20240416)
https://www.dropbox.com/scl/fi/q6xth470whr5sz5vfrn0k/update.zip?rlkey=7fzg210e29xm2ghwu3cexxr5z&dl=0
Tips:
Step1.
Please download above update file via your computer/laptop firstly.
Step2.
Please format the USB drive to FAT32 Format.
Step3.
Please copy the file “update.zip” to the root directory of USB drive.
Step4.
Please insert USB drive into the unit via USB cable.
Step5.
Please go Settings > System > System updates to start the update.
Tap "wipe data and format flash" and "install".
(Please note that all data on this unit needs to be wiped before doing this step, so back up important data if necessary.)
Reference Operation Video:
https://www.youtube.com/watch?v=xoRDPOxqFXY
(Please disregard the MCU update shown in the video cuz you only need to update the firmware at this stage.)
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