@Support Dasaita , I recently installed my new Dasaita Android 13 head unit into my 2019 Tundra with no issues. It worked well for one week and this morning when I started the truck it is now stuck in a boot up loop. It keeps cycling between the black screen with “Android” on and the screen “Navigation system 13”. I tried to cycle power and the reset button, but it keeps doing the same thing. How do I resolve this?
Thanks
Hi Lance,
Do you install any external equipments on your car?Could you please sharing us your order details(Order Number,Unit model)?So that we could better follow up the issue with you on time.Here is the support team email: team@dasaita.com
@team@dasaita.com Hi, the only thing I can think of is my wife plugged her phone in to charge. I cannot say at what stage it was and if the unit had booted up already. When I looked at the screen it just said "Android " and never progressed after that.
order info through Amazon is -
Order # 113-7008557-7717840
Hi Lance,
Due to the file limitied,we can't send you full infomation.So we have send the solution to your emails,please check.
Thanks.
