When connected via wire or Bluetooth everything works fine but my streaming music. It shows playing but no sound comes through until I hit pause then play multiple times. Also seems like my head unit is freezing up or takes a long time to respond
When connected via wire or Bluetooth everything works fine but my streaming music. It shows playing but no sound comes through until I hit pause then play multiple times. Also seems like my head unit is freezing up or takes a long time to respond
I have the same problem, only I can't play any music from Android Auto. The music tries to play and then automatically pauses.
Google Maps voice guidance works without problems. The problem is with Spotify from Android Auto.
And the Scout launcher fails, it restarts every few moments when I have bluetooth connected to the player.
I already installed a new MCU and I see that everything remains exactly the same.
Could the problem be the launcher?
I have the same exact problem. Just started a topic about it as well.
Hello customers,
Our technical support is testing the new firmware vivid 10 and vivid 11 to resolve to play music while using zlink.
Please let us know your order ID here so we could locate quickly.
Thank you.
@Support Dasaita i ordered mine off amazon
@MICHAEL VASQUEZ Could you take a screen of your order details so we could locate the model?
@Support Dasaita 
@Support Dasaita 
@MICHAEL VASQUEZ Thank you for sharing details with us. For the issue of andriod auto can't play music, our technical support is trying to upload a new firmware to resolve this issue. We'll keep you updated later. Thank you for your time.
Thabk you.
Do you guys have a plug in adapter that allows me to use the factory microphone like idoing does?
@MICHAEL VASQUEZ It was our pleasure. We only provide the aftermarket microphone ,you could try to buy the another 3.5mm aftermarket microphone for your vivid 10 unit.
Any word on the update to fix my android auto music issue yet?
@MICHAEL VASQUEZ Thank you for your time and patience in this matter.Still waiting for the firmware from technical support team.
Is there a way for this to work with my model. People claim they can barely hear me when on the phone
@MICHAEL VASQUEZ
Hello.
For your information, this microphone adapter is for G12/G13 head unit only.
@Support Dasaita Is there any new information about the upcoming update?
@Jorge Ortiz Hi Jorge,
May i know what's the version of your unit? Max 10/Vivid10/Scout10?
@Support Dasaita Scout10 for me. Also tried vivid 10
@Jorge Ortiz @Support Dasaita can not get it fixed. They have sent me several updates and eveytime I wipe my radio and have to reinstall all my apps but before I do I test and when using andriod auto my music shows playing but I get no sound. Im no longer supporting their junk.
@MICHAEL VASQUEZ
Hi Michael,we just got your email,the new version we sent in the message temporarily solved the problem now,the OS will simple than vivid.But we have forward this issue to our technical department and keep you updated the vivid OS once we received their response.
Thank you for your patience in this matter!
