Android Auto won't play music.


  • I hav



  • When i start the car, android auto starts and the music plays for a split second then stops....it seems like the stock bluetooth app on the unit tries to take over and stops android auto. When that happens, I can't use the Bluetooth audio on the radio player or android auto. If I disable android auto, the Bluetooth music works through the radio player....is there a way to disable Bluetooth through the radio player so I can only use it through android auto?


  • Everything was working fine, until this happened. I tried a factory reset, and it still does it. Is there different software i can use?


  • @Bohdan Fediuk Hello ,we've forwarded this issue to our technical support and they are testing the new firmware to resolve this issue. Please subscribe to follow this issue. Thank you.


  • @Support Dasaita ok thank you! 


  • @Bohdan Fediuk Thank you for your time.


  • @Support Dasaita any updates?


  • @Bohdan Fediuk Still waiting for the new update.


  • @Support Dasaita any new update yet? I can't use the head unit properly 😕 maybe I can switch from scout to vivid or max?


  • @Bohdan Fediuk Still waiting for the vivid 10. Your unit is vivid 10 version according to the picture you provided. Could you wait for more several days?


  • @Bohdan Fediuk I'm having the same issue


  • @Colbie Sandberg Hello ,Is your headunit  vivid version? and this same issue only happens while connecting Android auto?

    Please go Settings>About machine and provide the following version information:

    1.A clear photo of the stereo's Bulid Number.

    2.A clear photo of the stereo's MCU version.

    Thank you !


  • @Support Dasaita Just to explain it better, when I turn on the radio, even if the radio is playing, as soon as android auto starts, it changes the radio to bluetooth. When that happens, I cant listen to bluetooth through android auto, or the stock bluetooth player. Is there a way to disable the stock bluetooth player?


  • @Support Dasaita I am also having the same issue but i know the latest version of scout launcher is causing the problem. To confirm i had the older version so i downgraded to older version and everything was working fine. But as soon as i update the launcher the problem started again on older version too. So i again installed the latest version of android and using another launcher and force stopping scout launcher, everything works fine. Kindly fix the launcher please. Thanks


  • @Jay Narang Can you go into detail on how you did that? Its driving me crazy, how did you upgrade android? Im on android 10


  • @Jay Narang What other launcher did you use? 


  • @Bohdan Fediuk there was a forum where dasaita posted android 11 images files around 2 years ago. Then most of the people got into problem because the update process was hard enough and they removed the forum. But now i too didn't have that image file now.


  • @Bohdan Fediuk you can use any car launcher there are many. I am using Microsoft launcher right now but the best one is the scout launcher which comes with vivid head unit. I am also waiting for the problem to be fixed.


  • @Jay Narang i found an old post with a outdated px6 android 10 software...i downgraded it and installed nova launcher. I absolutely love it.


  • @Bohdan Fediuk you don't need to downgrade to an older version. You can use latest version with nova launcher and it will work fine.


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