Carplay doesn't work over Bluetooth HA3_rk3399_10.0_ota(20230803)


  • In my mazda CX5  / MAX10 Version doesn't work over Bluetooth your image HA3_rk3399_10.0_ota(20230803)



  • @Martin Niebur 

    Hello.
    For further confirmation, please tell us whether CarPlay cannot work after updating the firmware by yourself.
    In order to help you better, please provide the following information:
    1.
    Order Number & Purchase Date.
    2.
    Pictures: Settings > About Machine > Model; Android Version; Build Number; MCU version.
    Thanks in advance.



  • @Martin Niebur 

    Hello.
    For further confirmation, please tell us whether CarPlay cannot work after updating the firmware by yourself.
    If YES, please try to revert back to the previous firmware.
    --------------------------------------------------
    Update File: 
    MAX10 Version(20230302):
    https://www.dropbox.com/scl/fi/mwzw2q4ojdfoz3mnp0i08/update.zip?rlkey=np70fog84q4mmy903xsofdz13&st=znaujgwo&dl=0

    Tips:
    1.
    Download above update file via your computer/laptop.
    2.
    Format USB drive to FAT32 Format.  
    3.
    Copy the file “update.zip” to the root directory of USB drive.    
    4.
    Insert USB drive into the unit via USB cable;
    then it will pop up automatically a window of update.
    Alternatively, please manually go "Settings > System > System updates" to start the update.  
    ***NOTE:
    Please make sure that you have ticked option "Wipe data and format flash!".
    --------------------------------------------------


  • I want to connect Carplay via Zlink as described by you. The error is I select your radio under Carplay on the iPhone and it tries to connect, unfortunately without success. It stops and says device not found.


  • @Support Dasaita MAX10 Version(20230302) its an very old firmware. 


  • @Martin Niebur

    Hello.
    Please try to do as follows to see how it goes:
    Settings > System > Reset Options > Erase all date(factory reset).

     


  • The older firmware works. For security reasons, I would like to use the current one with a working ZLink


  • @Martin Niebur 

    Hello.
    If MAX10(20230803) firmware cannot work for Zlink, we suggest that you can try to update MAX10(20230302).


  • How do I update the Android system for the Max10?


  • @Martin Niebur 

    Please check the update tutorial below:
    --------------------------------------------------
    Update File: 
    MAX10 Version(20230302):
    https://www.dropbox.com/scl/fi/mwzw2q4ojdfoz3mnp0i08/update.zip?rlkey=np70fog84q4mmy903xsofdz13&st=znaujgwo&dl=0

     

    Tips:
    1.
    Download above update file via your computer/laptop.
    2.
    Format USB drive to FAT32 Format.  
    3.
    Copy the file “update.zip” to the root directory of USB drive.    
    4.
    Insert USB drive into the unit via USB cable;
    then it will pop up automatically a window of update.
    Alternatively, please manually go "Settings > System > System updates" to start the update.  
    ***NOTE:
    Please make sure that you have ticked option "Wipe data and format flash!".
    --------------------------------------------------


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