2011 Tundra Black Screen


  • Hello,
     
    A couple of years ago, I made order SP-DA1968 with you folks.  The unit has been working great, however the past week the screen has started glitching showing lines and most of the time the screen just stays black and the buttons on the left don't light up.  When I push buttons on the steering wheel, I get sounds through my speakers and when my old phone was synced up via bluetooth I could play music through there  I have a new phone that I didn't pair with it and it refuses to pair.  I've checked the fuses and replaced those and still see the same issues.  I've pulled power to the unit for up to 12 hours and still get no success.  I realize the unit is out of warranty, what are my options here? 
     
    Thanks,
    Brandon


  • @Brandon Shiers 

    Hello.
    Thanks for your message.
    We notice that you are contacting our after sale team at the same time by email.
    We have arranged the personnel to follow up on your order.
    Please pay attention to your mail box and discuss the details further with our personnel in the email.


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