Hi, this is occurring for my Dasaita Vivid 11 unit (SKU:
Hi, this is occurring for my Dasaita Vivid 11 unit (SKU:
@William Chinda
Hello.
Thanks for your message.
Could you please try to check if you can update the firmware&MCU to fix it?
About the update tutorial, please check it below.
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Update File:
System Firmware -Vivid11-4-20241021:
https://www.dropbox.com/scl/fi/m2266ezr8gp6qb7aj707d/update.zip?rlkey=1tqut35wx8y9djmpzpovowees&dl=0
MCU-4.12b:
https://www.dropbox.com/scl/fi/0ksub1bba94rm8ttxfikv/hmcu.img?rlkey=bx8j6osl48uf8nxr6qwbb8zmv&dl=0
Tips:
1.
Download above update file via your computer/laptop.
2.
Format USB drive to FAT32 Format.
3.
Copy the file “update.zip”&“hmcu.img” to the root directory of USB drive.
4.
Press and hold RST button via pin to enter the factory reset page,
tap "Wipe data/factory reset" firstly.
5.
Insert USB drive into the unit via USB cable,
then tap "Apply update from SD card or USB" to start update.
Reference Operation Video:
https://www.dropbox.com/scl/fi/b2wosh24rmndje2pofin4/RST-and-update-the-firmware.mp4?rlkey=fb2b0rae39qbpg534kdhgek26&dl=0
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@Support Dasaita Hello. I have tried multiple pins and clips and cannot get the reset screen to engage. It just sits on this same screen.
