SIM status says No signal

• LB

  Lukas Borek

  12/7/24, 5:08 PM

  Hi I have a problem with signal unavailability with my 4G modem. I am using a European SIM card from T-mobile (Czech Republic), the SIM unit identifies correctly but in the top bar there is a signal icon with an exclamation mark and the SIM status says No signal. Below has the system version. Please help.

  Order No. 114-9303835-2421805

  QCM125 13 S10A_123 eng.hct.20240801.094912 NA

  MCU version:
  MTCHS_HA4Z_V4.14_1

  Attachments:

  IMG_9664.jpg

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• SD

  Vip

  Support Dasaita Staff member

  12/10/24, 5:41 AM

  @Lukas Borek Hi Lukas,

  please try to change the network type,here is the video tutorial for your reference:

  https://www.dropbox.com/scl/fi/gbogq3mihax9v5k8ytgs1/How-to-change-the-LTE.mp4?rlkey=xxtf3ezuqy1ivc7d5qadwy15m&e=2&dl=0

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