Hello,
I have just made a trip of more than 7 hours. On the way, the unit's display has turned off 4 times. I could only turn it back on by pressing with a paper clip on reset until the side buttons flashed and the unit started up again. When the display was off, the side buttons reacted to the headlights coming on, i.e. when I turned on the car headlights, the side buttons lit up, but the display was black.
Every time the problem occurred I was using Google Maps and with the FM radio tuned.
I removed the USB pen with which I play music and turned off the radio tuning and it worked perfectly until I opened Spotify in the background and it happened again soon after.
It seems to be a software problem as I made sure, as you can see from other posts, that I have all my cables secured so they don't come loose. There seems to be a problem when playing music at the same time as having Google Maps running, at least in my case. It is ruled out that it is due to voltage from connecting a USB pen, as the last shutdown happened with Spotify + Google Maps, without the pen connected and, the moment I opened Spotify, within minutes the unit shut down again.
It must be a MCU or firmware management problem.
Please investigate this problem and fix it as soon as possible, as I had to use the GPS at the same time of my cell phone when this problem occurred and while driving.
My MCU version is 4.14e and firmware G13-20241121. Order #SP-DA-5676.
Thanks in advance.
Regards.