I installed new software on my g13 an now I have black screen an tail light not working i need to go back to this version please someone send me the link
I installed new software on my g13 an now I have black screen an tail light not working i need to go back to this version please someone send me the link
@Juan Guzman
Hello.
We are wondering what software you installed.
Is it firmware or MCU?
Could you please send the software link to us?
Besides, please confirm with us if the car tail light can work before you installed new software.
If possible, please remove our unit to see if the car tail light can work.
Regarding to the black screen issue, please try to use a Pin/Paperclip to press and hold the RST Button for 15 seconds to enter the recovery interface to do the factory reset.
(Tap "Wipe data/factory reset" > "Factory data reset" > "Reboot the system now".)
Here enclosed the operation video for your reference:
https://www.dropbox.com/scl/fi/i2wdsge29nrzuv9z9m26k/RST-HM.mp4?rlkey=7r773raqwkhr67dbppppl8z0c&dl=0
@Support Dasaita I installed this firmware
@Support Dasaita i need the 10/22/2024 original firmware it came with not the new one you guys have on the site 12/22/2024
@Juan Guzman
Hello.
Please check the update tutorial below then give it a shot.
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Update File:
System Firmware-G13-20241022:
https://www.dropbox.com/scl/fi/d4ey294jqtlfucjc0q61k/update.zip?rlkey=qhg8wexxj4rew9q9wr91r19ip&dl=0
Tips:
1.
Download above update file via your computer/laptop.
2.
Format USB drive to FAT32 Format.
3.
Copy the file “update.zip” to the root directory of USB drive.
4.
Insert USB drive into the unit via USB cable;
then it will pop up automatically a window of update.
Alternatively, please manually go "Settings > System > System updates" to start the update.
***NOTE:
Please make sure that you have ticked option "Wipe data and format flash!".
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