Help please,
I have Toyota Chr 2018 (screen 15cm high) Hybride.
The power harness used is CB004-3 and Canbus Simple, then i'm selecting Canbus n°8.
1- Steering Wheel Control does not work and i can't teach the buttons cause empty screen "Control study".
2- Reverse camera don't work, i don't have any vidéo on the screen. Nothing happen when i do reverse with the car. I think wire is correct (see images below). I tried connector 4 to Cam in and connector 4 to Aux in ( the other yellow câble). The connector 4-1 does not fit to connect. I didn't connect red and white cable. To the factory settings there is no "Prohibit reverse" option. I'm trying to check cam with Cam in app but nothing, black screen with yellow triangle.
3- I don't have any infos for m'y Hybrid car.
A idea for me ?
Thank you.
@Fabien Cerkownik
Hello.
Thanks for your response.
1、
Please confirm that you have connected SWC cable and CanBus box well.
And please try to reprogram the steering wheel controls buttons as follows:
Step 1.
Settings > Car > Factory settings(password: 126) > Others > Steering wheel keys assign > Can Key > Apply > Exit (Restart).
Step 2.
Settings > Car > Steering Wheel Keys > start to program
OR
just open the App "Wheelkey Study" to program.
Here enclosed the operation video for your reference:
https://www.dropbox.com/s/7hovrnq4uingkoj/%E6%96%B9%E6%8E%A7%E5%AD%A6%E4%B9%A0.mp4?dl=0
2、
About the backup camera, please make sure that you have connected Yellow RCA "Cam In" with Yellow RCA "Camera".
Tips:
Please firstly find out the suitable white plug(#4 or #4-1) to connect with car original plug,
then connect yellow RCA "Camera" of that white plug with yellow RCA "Cam In".
3、
About the Hybrid Information, please go to Vehicle App to check it.
4、
In order to help you better, please provide the following information:
Order Number & Purchase Date.
@Support Dasaita
Hi and thank you for your quick support.
My bad for the canbus, i thought it was used only for CB047, then i took the canbus to connect with the CB004-3.
Now, rear cam and steering wheel keys are OK !
I have now just 2 problems, the blue buttons on the left of Dasaita G13 dont' work. Before i connect the canbus these buttons worked.
And the control settings is inaccessible to modify. All is grayed.
What can i do, i saw in this forum you talked about canbus apk ?
My order number is : SP-DA6781
Date of purchase : february 12th 2025
Thanks for help.
@Fabien Cerkownik
Hello.
Good day!
1、
Regarding to touch buttons issue, we suggest that you can try to do the screen calibration:
Settings > Car > Factory settings (password :126) > Key Study > Touch Key Study.
Here enclosed the operation video for your reference:
https://www.youtube.com/watch?v=Is1yyN3BegI
2、
About the Control Settings App, please check the CanBus update tutorial below then give it a shot.
----------------------------------------------------
Update File:
https://www.dropbox.com/scl/fi/abjw0noinilji3qj5jkbt/CANBUS.UPDE?rlkey=1r79jygpfarvtdn1d243u7kpw&e=1&st=wple9c64&dl=0
Tips:
Step1.
Download above update file via your computer/laptop.
Step2.
Copy the file “CANBUS.UPDE” to the root directory of USB drive.
Step3.
Insert USB drive into the unit via USB cable.
Step4.
Go Settings > Car > Factory settings(password: canupdates2).
*** NOTE:
The upgrade process is forbidden to cut off the power during the period.
Otherwise the CanBus decoder will be scrapped directly!
----------------------------------------------------
@Support Dasaita
1 - Thank you for screen calibration, i didn't understand the process, then now it's ok.
2 - I copied the CANBUS.UPDE (size: 85.3ko) on a usb key and when i tried to open factory settings with the password (canupdates2), nothing happens... What to do ?
Thanks for your help :)
@Fabien Cerkownik
Hello.
For further confirmation, please tell us whether it showed "Download success!!!".
Update File:
https://www.dropbox.com/scl/fi/abjw0noinilji3qj5jkbt/CANBUS.UPDE?rlkey=1r79jygpfarvtdn1d243u7kpw&st=wple9c64&dl=0
Please try to re-download the file, and copy it to other USB drives to test how it goes.
Please make sure that the file is “CANBUS.UPDE”(don't rename or plus any numeric suffix).
@Support Dasaita
I retry with another usb key but nothing happens.
The keys are FAT32 format.
After reboot i have message : "Can update time out".
Password is really "canupdates2" not "canupdates" ?
How long does it take to get the "Success" message?
Maybe my parameters are bad ? Type ?
@Fabien Cerkownik
Hello.
For your information, it is correct for the password(canupdates2).
Please use a Pin/Paperclip to press and hold the RST Button for 15 seconds to enter the recovery interface to do the factory reset firstly.
(Tap "Wipe data/factory reset" > "Factory data reset" > "Reboot the system now".)
Here enclosed the operation video for your reference:
https://www.dropbox.com/scl/fi/i2wdsge29nrzuv9z9m26k/RST-HM.mp4?rlkey=7r773raqwkhr67dbppppl8z0c&dl=0
Then please try again for the CanBus update.
I did wipe an reset and reboot, but same result, nothing happens after factory settings with "canupdates2".
No message, then i close the car, the system don't stop, after some minutes system shutdown. When i restart, i have the message "Can update time out!!!".
The usb key must be a flash drive ot just a normal key ?
@Fabien Cerkownik
Hello.
For further confirmation, please send the picture of CanBus Box that you are using to us.
Okay, give me some time to take it all apart, I don't know if I can do it today. I'll get back to you very soon.
@Fabien Cerkownik
Alright, no problem.
Please send it to us at your convenience.
@Support Dasaita
Hello, below is the photo of the canbus.
But, I do not understand why, now it works, I did not disconnect the cables to take the photo, Just rearranged the cables. I checked, the radio, wifi, steering wheel controls, control settings, access to factory settings. Everything works...
@Fabien Cerkownik
Hello.
It sounds like rearranging the cables has resolved the issues you were experiencing.
This can sometimes happen due to poor connections even a slight misalignment can cause intermittent issues.
If everything continues to work correctly, it’s great news!
However, if you notice any new or recurring issues, please don’t hesitate to reach out for further assistance.
Even if everything works, should I do the canbus update or is it not necessary?
Thank you very much for you help :)
@Fabien Cerkownik
Hello.
If the Control Settings App can work, please ignore the CanBus update.
It's always our pleasure to serve you :)
We'd like to invite you to share your product experience and customer service evaluation via below link if this will not disturb you.
Hope you have a nice day!
https://www.dasaita.com/products/dasaita-android13-car-stereo-for-toyota-chr-2016-2020-wireless-carplay-android-auto-car-radio-qualcomm-665-9-qled-screen-wifi-4g-lte-6g-8g-64g-256g-dts-gps-navigation-head-unit-optical-output?_pos=1&_sid=e9affcd9a&_ss=r&variant=44088594432218#judgeme
I wrote my experience.
Another thing if I may, to suggest an optimization of the product.
According to my experience on the installation of the G13 and my knowledge in IT (20 years of experience). Some points are not very intuitive such as the configuration of the touch panel. It would be wise to improve the explanations with popups directly in the application, it would avoid that you are so solicited :)
In any case, thank you very much!
@Fabien Cerkownik
Hello.
Thank you for your valuable feedback and suggestions!
Your experience and insights are incredibly helpful for us to improve our products :)
