Dasaita G13 suddenly dead

• DK

  David Karlík

  4/12/25, 5:22 PM
  Hi, I bought a Dasaita G13 Toyota Corolla unit last year (order SP-DA5548). Everything was working fine to this day. This morning I started the car and the screen didnt turn on. No screen, no sound and the phone didn't connect to bluetooth so I would assume the unit completely died. I tried to press the reset button, disconnect and reconnect the car battery and it didnt do anything. I have also checked fuses and all are good.

   

  This is video of the dead unit: https://www.dropbox.com/scl/fi/z8hw81gttoew4ot19ko1o/IMG_0078.MP4?rlkey=kxqdsil07bq2l0v4oaubw8c88&st=v73wifku&dl=0

   

  I had installed 20250311 firmware, not sure about the MCU, but i think it was "4.15?"?  And it was running without any problem for few weeks since the update.

   

  I have also sent email to support@dasaita.com (not sure if this is better way to contact you).

   

  Could you please help me with this issue? Would it be possible to replace the unit as a part of warranty? 

   

  Thanks

  David Karlik
  0 likes 0 likes Liked Like

  ---

  6
  Posts

  79
  Views

  Reply

  ---

• SD

  Vip

  Support Dasaita Staff member

  4/15/25, 9:16 AM

  @David Karlík 

  Sorry for the late reply. Please press and hold the RST panel button by pin for 15 seconds to enter the factory setting interface to do the factory reset.

  Here are some tips to help you get the work done:

  1.Remove the car’s Radio fuse and wait for 3 minutes.

  2.Reinsert the fuse and simultaneously start the car’s ACC while you are pressing the reset button of the unit until recovery menu appear.

  RST Video Tutorial:

  https://www.dropbox.com/s/ywhp6ysgm4ios17/2;%E4%BD%BF%E7%94%A8RST%E9%94%AE%E5%8D%87%E7%BA%A7%E7%B3%BB%E7%BB%9F%E6%96%B9%E5%BC%8F.mp4?dl=0

  0 likes 0 likes Liked Like

  ---

• DK

  David Karlík

  4/15/25, 10:16 AM

  Hi, hard for me to believe it but this actually worked and radio started. Thanks so much. Any idea why this happened and how to prevent it in future? 

  1 likes 0 likes Liked Like

  ---

• NL

  Nate L

  4/17/25, 2:18 PM

  I'm experiencing the same issue with my G13. Do you have any idea what might have caused it and how to prevent it from happening again in the future?

  1 likes 0 likes Liked Like

  ---

• SD

  Vip

  Support Dasaita Staff member

  4/18/25, 8:38 AM

  @David Karlík @Nate L 

  Hello，

  May we also have a picture of Settings>About machine>Build number?

  0 likes 0 likes Liked Like

  ---

• NL

  Nate L

  4/19/25, 1:33 AM

  @Support Dasaita 

  0 likes 0 likes Liked Like

  ---