Dasaita PX6 problem (MAX 10)

• CB

  Christopher Baldur

  12/11/21, 10:12 AM

  Dear Dasaita,

  From couple of weeks I have problems with my device.

  No matter if hot or cold outside this happens.

  Sometimes it need 5 minutes to load sometimes 10 or even more.

  Once is green 10 Navigation logo or Mazda logo or even switched off for long time.

  Now in winter time its very random when it starts but no less than 10 - 15 minutes. 

  After this time it its working fine but comon I am traveling 15 minutes to my work so I can't even switch radio on :D

  Sometimes is green logo for 10 minutes? but reverse camera is working?

  See below picture and video

   

   

  

  I have tried to hard reset, unplug and plug everything. Nothing helped.

  Looking forward for your answer. It is January 2021 delivery so I assume it is still under warranty? 

  I have promoted your device many times on Mazda forum and couple of colleagues bought it so I am really looking for good support...

  Best Regards,

  Chris

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• PB

  Pasquale Barbarossa

  12/12/21, 12:48 PM

  Ciao, my suggestion is to verify the firmware installed ( system>info) and check in the folder https://www.dasaita.com/community/forum/topic/36770/firmwares the last available for your radio and install it.

  If you have PX6 should be

  MTCE MCU 

  3.78：https://www.dropbox.com/s/3hd3ci3rp07ddnt/dmcu.img?dl=0

  Android 10 Update

  MAX10 Version：HA3_rk3399_10.0_ota(20211015) 

  https://www.dropbox.com/s/35ymf7k1bwddcpo/HA3_rk3399_10.0_ota%2820211015%29%E5%8D%87%E7%BA%A7%E5%8C%85.zip?dl=0

  check if you need to update both

  also  there is one onfiguration on the system for fat boot, you can check it on youtube ( dasaita fast boot  )

   

  I hope you can fix your problem.

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• IG

  Iker Gomez

  12/17/21, 4:00 PM

  a complete software reinstalling (with the wipe data checked) must be performed....

  If the log boot problem persist....perhaps your SOM has the NAND flash damaged

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