USB will not always turn on and I am unable to change the time zone


  • I have had my Max10 installed for about 4 days.  3 times I have had issues with my phone(android) not connecting to the unit.  The phone shows in the bluetooth connections but the phone will not connect.  If I remove the connection from the phone and the head unit and try to pair the phone it will not see the head unit.

    Cycling power does not reliably resolve the issue.  Sometimes it will repair.  Sometimes it will take 5+ power cycles to the phone to pair.

    I am also unable to set the time zone to anything other than China.

    When my system boots it shows android 11 and it shows 11 in the system settings

    Just realized I put USB in the Subject.  Should be Bluetooth

    head unit software versions



  • Hi, Troy Fasnacht

    We've got your requirement, and will contact with you by message.

    Pls reply us ASAP, thanks.


Please login to reply this topic!