Vivid (Android 10) and Zlink - MFI chip not found issue


  • Hello,

    I can't get ZLink working on my head unit:

    PX6 RK3399, MTCE_HA_V3.78_1

    I have installed lattest VIVID version on my head unit and trying to get Zlink to work. It was not enabled by default, so I went to factory setting and picked ZLINK.

    I am connected to internet and VIVID is activated but ZLINK doesn't work. I keep getting "MFI Chip not found."

     

    Is it possible that my head unit does not have this chip and does not support Android AUTO?



  • @Ed Vard it could be. Depending on which specific model you purchased. Would you mind to specify the details of your unit? Model and where did you purchase from?


  • @Iker Gomez 

    Purchased from Aliexpress seller MTKNAVI

    Serial number D494E00096DA945C

    Build number: RK3399-userdebug 10 QQ2A.200305.004.01 eng HCT2 20210311


  • @Ed Vard probably you purchased a non carplay/android auto. With that information is very difficult. Your unit seems to be from 2021 .... So you never tried to use carplay in these 2 years?

    Check your AliExpress purchase order to check what exactly you bought


  • Yep, my alixexpress order says that carplay via USB dongle.. so I guess this is why the chip is not there. I had missunderstanding that all PX6 devices have this chip by default

     


  • @Iker Gomez Seems that my head unit does not have integrated android auto chip. What are my options for getting Android Auto functioning? 


  • @Ed Vard this is a special case for @Support Dasaita 


  • @Ed Vard Please go to Factory settings > enter 126 > Apps to see if there is an carplay option. Your cooperation will be appreciated.


  • @Ed Vard Or you could give us a screenshot of the Apps settings page.


  • @Support Dasaita  Yes, there is Carplay option available in Factory settings. When I turn it ON, device reboots and Zlink App appears. But I am unable to activate it, and every time i start it , i get error:
    MFI Chip not found


  • @Support Dasaita  Yes, there is Carplay option available in Factory settings. When I turn it ON, device reboots and Zlink App appears. But I am unable to activate it, and every time i start it , i get error:
    MFI Chip not found


  • @Ed Vard Could you see any QR code or just error notification, please send us photo to show that?


  • @Ed Vard You could also contact with MTKNAVI for help as they are not our store, the method that they provided may be different and we will not cover your warranty. 


  • There are two methods to resolve the MFI error:

    1. If you were fortunate enough to have exported the factory file before the error occurred, you can simply import it again, and this will fix the issue.

    2. If you don’t have the file, you will need to reinstall the firmware.

    In conclusion, this is purely a factory file error and is unrelated to any hardware issues.

    Best of luck!


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