@Travis Zetterower Please kindly let us know your order number so that we could locate your order detail and give you more appropriate instruction. In the meanwhile, please go to Settings > Abou...

@Support Dasaita thanks

@Jonathan Liss We are still stuying this issue, we are wondering if you could use carplay, with CarPlay you can just use Siri which has same function.

@Support Dasaita That would be great to see that on the next build. I was able to get everything working the way I wanted so far. How do I get the date to show up like the picture below: I only ge...

@Luigi Torav Maybe you could try factory reset the system.

@Support Dasaita  Thanks, can you suggest my the best solution in order ti solve the camera freezing problema?

Backup camera sometimes freezes (dangerous), screen lags 5-6 seconds after touching something or turning volume knob. Sometimes it's better after re-starting the truck others it comes back. Reset a...

@Thomas Bersimis Have you already tried factory reset the head unit? Sorry that you couldn't update the version to Android 9 or 10 as it may defect the system.

@Chris Faszold If you have tried but still no luck, you could send us video to further demonstrate your situation. And we could look into the issue and give you more appropriate instruction.

No and Yes. No, when plugged in using AA, no internet and Yes it is the right cable. But that is how it is supposed to work but it isn't. That's what I am having an issue with. If it is supposed to...

@Support Dasaita I will try that. Also my AA just stopped connecting wirelessly. I am still having trouble getting the unit to use my phones data. If the web is only available when plugged in to a ...

@Mike Van Eeckhoutte We would like to tell you that you could set reboot on one touched key. Just go to Factory settings > enter 126 > Key study and set it (The above 3 touched keys could app...

@Support Dasaita thanks for the reply.Regards!

Hello, I am having problems with crashing applications and car camera view freezing, I am on px5(1024x600) Android 8, MCU version MTCE_HA_V3.56_1. Do you believe that I should upgrade to Android 9 ...

  Hello, I am having problems with crashing applications and car camera view freezing, I am on px5(1024x600) Android 8, MCU version MTCE_HA_V3.56_1, what is the correct upgrade for Android 10...

@Support Dasaita About the reboot, On Vivid there was a toggle to reboot the android system, I had an incident where the time on main screen widget would not update until I reboot the system by mak...

@Mike Van Eeckhoutte  1. Please further demonstrate what you want to reboot, do you mean click some button on the screen to reboot the system? 2. Please find the following instruction. Left...

1. Is there a way to reboot/restart system from the launcher? 2. Is there a way to reassign bottom 3 Icons to something else? 3. Is there a way to lower the volume of the radio, it's much louder ...

@Luigi Torav Sorry that Android 10 firmware is not compatible with your Android 8 stereo, it may defect the unit in some pespects. 

@Chris Faszold Please kindly check if you could go to the AA settings and disable the background connection option. By that option disabled, if Zlink is in&nb...