@Support Dasaita where the message I should send to. Yes please request the authorization I can pass it. Is this you aftersaleservice.concord@gmail.com ? I have grand the access 

@Robert Ball Please go to Settings > Extra settings > Turn off the trajectory display.

I managed to run the update, but after the update the internet MIC work ok but the external MIC did not respond  also after the update the GPS not working as attached image

@Support Dasaita the camera is OEM and the cable is: CB004

@Robert Miernicki Do you mean that the screen will turn black when you drive and will be fine when you reverse the car? Please let us know if you long press the RST, it could enter the factory rese...

@Tristin Avery Please go Settings > About machine and send us a screenshot to show us the current Bulid Number and MCU version(Is is 4.04 now?). 

@sebas konijn Please let us know if your rear camera is after market or OEM. Meanwhile, please let us know if your cable is CB047 or CB004. 

@TK Zhang It said the authorization code was needed, would you kindly send us via private message? 

@Gennaro Costanzo Maybe you could download the "Lock screen" or scroll back to our previous version which has USER settings. Here is the link. =========== Forse potresti scaricare la ...

@Muhammad Fadl Regarding to the update, please kindly format the USB to FAT32 before putting into the USB stick. You should make sure the name of the file if "update.zip" and it has been put into t...

@Matthias Nelkel Please kindly send us your order number so that we could locate more detail and give you more appropriate instruction. ========= Bitte senden Sie uns Ihre Bestellnummer, damit wi...

@Pedro Cunha We have removed the valet lock in the latest version and reflect this issue to our engineer to check if it need to be improved. If you still want to lock the screen, you could download...

I recently purchased and installed a Dasaita Vivid11 for Toyota Corolla SKU HA5217-Vivid11-CP-HD-4. The unit worked great for the first 2 weeks or so, however now occasionally at random the screen ...

I've installed the Dasaita G12 in my Toyota Rav4. There are two sets of lines displayed on the backup camera. The red/yellow/green lines move with the steering wheel & the blue ones do not. Is...

Hi, @Support Dasaita  After the last update (December 2023) the function for define a code to lock the screen (valet lock) has been removed?? Thanks for the support in advance

I had this unit in my car for a couple of weeks.  The unit was working when I pulled into a driveway when I entered reverse the camera was working fine then then I put it into drive and the sc...

@Marius Krause Ich habe ein ähnliches Problem, bei mir wechselt es beim Bremsen in den Telefonmodus, sieht so aus als würde die Lenkradtaste gedrückt werden.  

Thanks for your replay my car originally did not come with OEM CANBUS  for the reverse camera, i remove the connector as you highlighted, i cut the orange cable come out from the power cable...

@Support Dasaita Come si fa a tornare alla versione precedente? oppure se in alternativa volessi installare un'app che mi desse lo stesso risultato, quale app dovrei installare? Grazie

Yes of course. I will install new firmware only when it is available via OTA