@Emmett Pate We are wondering if you have tried with wired Android auto and it has no stuttering noise. It would be helpful if you could verify with another phone, we will await for your response.

@Oriol Quirant Banus Could you send us the bar code on the side? 

@Juan Carlos Yagues Blasco Please go to Settings > Car > Factory settings > Enter "126" > Voice and raise the volume of "Mic" individually.   ============ Por favor, ingrese...

@Martin Niebur Did you have a try with wired carplay through MFI usb cable? Do you mean that the wifi and bluetooth connect successfully but could not activate carplay? We want to confirm if there ...

When I receive a phone call in Android Auto and answer it, it switchs out of Android Auto/Zlink (it is still running in the background) and the call is handled by the Vivid phone app. How do I keep...

Unfortunately, clearing the BT cache did not fix the issue.  I went ahead and cleared the Zlink cache as well with the same results. I will point out that I've also tried disabling bluetooth ...

@Support Dasaita  Hello Support Dasaita:We still have no luck. The same, again. OS updated successfully, but error persists.This is frustating. Yes I know, I don't update anything.I await you...

@Support Dasaita no se como llegar a configuracion de fsbrica para subir el volumen de las llamadas de telefono,  me puede ayudar, gracias

I can’t imagine how people who don’t learn languages live. This is the most necessary thing that will definitely be useful to all people. Well, in general, learning languages is useful....

Hello, there is no error via Bluetooth, you start the Zdlink app and the iPhone doesn't see CarConnect. It's only like this with the new image for the MAX10 HA3_rk3399_10.0_ota(20230803)  from...

@Oriol Quirant Banus We have another blank Android 11 launcher, we are wondering if could have a try. https://www.dropbox.com/s/699yl9z1trys0d7/px6_11.0_hct7_20230328.rar?dl=0

@Martin Niebur We are wondering if you mean neither the wired and wireless Apple carplay could not work. Could you show us if there is any error on the zlink apps? Your cooperation will be apprecia...

@Support Dasaita  Hello Dasaita Support: Please let me know if you can give me a solution, if not possible, we should consider a repair or replacement. And even more so when I have only had...

Hello, my APPLE CARPLAY no longer works with your last Max10 image. My iPhone 14 Pro and IOS 17.11 no longer connect to your ZDlink. Bluetooth works, everything else works too.

@Kayla H Could you record how you proceed the update? We could diagnose if the procedure is correct or not.

i have tried this several times with no success.

@Support Dasaita Hello:Unfortunately, we continue with the error. The system has been changed but the error persists.Below I attach video of "Max" with error and "Recovery Mode" with error.From wh...

@Oriol Quirant Banus Note that you should format the USB to FAT and put the file into the directory of the USB.  

@Oriol Quirant Banus We found that the version is defective, please kindly update the Max firmware HA3_rk3399_11.0_ota(20230608)  https://www.dropbox.com/scl/fi/ye2ia7nmb9d7cn7z9n424/update....

@Support Dasaita  I attach a video of the error with the system. Every once in a while, tear out the image. Normally there is a fixed black screen.