@Cameron Gainey We noticed that we haven't received a response from you in quite some time, and we wanted to check if the issue has been resolved. If it hasn't, kindly provide us with a list of all...

@John L Please kindly let us know if you can try to follow the instruction and return to the factory page.  1) Remove the Radio fuse of the car and wait 3 min 2) Plug it in again and Start t...

Here is my Order# SP-DA2758 Bought it at https://www.dasaita.com/ I can't get into the system anymore it's just stuck on the logo. even if i press reset for 25 sec, the screen just turns off and ...

@Cédric Valère take a photo of the canbus box you have and publish it here

@Sjoerd de Jong  Please kindly refer to the wiring diagram to check if the connection of you head unit if correct or not. Additionally, please shoot photos or video to show us the wirings aft...

@Samuel Johnson Sorry for the inconvenience, we are wondering if you can take a video to demonstrate the situation that occurred and please let us know if you can enter the OS. If Yes, please send ...

@Mark Herms We are wondering if you are using google map. If YES, please go to google map> Navigation Settings> Sound & Voice > Guidance Volume and choose "LOUDER" Additionally, go to...

@John L To provide you with the best possible assistance, please kindly provide us with the order number and shopping platform associated with your purchase. This information will help us better u...

@Jose Castaneira Please navigate to the following path. 1. Settings > Apps & Notifications > See all apps > Bluetooth > Storage & Cache > Clear Cache   If the above ...

@David Morrissette Here is the latest Android 10 version of Vivid OS. Vivid 10 Version: Make Sure your unit is PX6 Andorid 10 telenav_vivid_rk3399_10.0_ota(20230717) https://www.dropbox.com...

@Elite Android We are wondering if you have already clear the cache on the stereo. Here is the path. Settings > Apps & Notifications > See all apps > Bluetooth > Storage & Cache...

@Support Dasaitahi friend. i want hct7 firmware for px6 device no px30

@Vahid Bz We would like to tell you that the latest HCT7 was released on July 2022 which you can find on the firmware upgrade page and here comes the detail. HCT7_px30_10.0_ota(20220719) http...

@Elite Android If you ignore the message that pop out, please kindly let us know if you phone can find the bluetooth of the head unit or the stereo can find your phone's bluetooth on its side. Plea...

@Philippe Marsteau Hi there, you may have to upgrade the MCU in the same time and here is the MCU file. https://www.dropbox.com/scl/fi/9sdyk1k0hw0kleu3dbsd1/hmcu.img?rlkey=c1lkgeic6y900g0shpdquinoe...

@Steven McFarland We would like to tell you that the option is on 8. Please kindly let us know if you mean that only volume on the steering control works. We hope you can further demonstrate your ...

@Artur Monteiro Please kindly let us know if your car is with or without OEM Amplifier. We will further diagnose your problem accordingly.

@Anoop Nair Carlife is not the same as Android auto. And the error that popped out is not related to AA. Could you see the Android auto logo on the main menu? Please kindly do as the instruction th...

@William Arturo Escalante Here are some tips to help you get the work done: Vivid 11 Version Make Sure your unit is PX6 Andorid 11 telenav_...

@William Arturo Escalante Here are some tips to help you get the work done: Vivid 11 Version Make Sure your unit is PX6 Andorid 11 telenav_...