Did you discarded a phone related issue? Can you try with other phone?
Did you discarded a phone related issue? Can you try with other phone?
@Support Dasaita No, I can't get to the recovery menu beacuse the unit is dead. The problem is it doesn't power up. Nothing, no lights, no bootloop, no logo screen freeze. Nothing. I have tried to...
Thanks for the update. Unfortunately, it now spins but get the same link error. I may rest the unit again if you cant help, Also it is not my cable our phone. If i reset the unit it will work again...
@Support Dasaita Ok, I'll install this update and check. Because now I have an earlier version of VIVID installed and less hardware restarts. On this latest version of the VIVID update, very often...
@Guillem Martínez Please let us know if you can get into the recovery page and reset the item. You can refer the video: https://youtu.be/3P7nuevmJmM
@Karol Karol We are wondering if you have tried to get the item back to Max version and test if the restart problem still occur. Your cooperation will be appreciated. Here is the download path of M...
@Adam Rosenthal Sorry for the inconvenience, we are wondering if you can upgrade our latest version below. Here is the download page. Vivid 11 Version 20230425（Make Sure your unit is PX6 And...
Just a quick update, the issue with the radio app frezzing up still happens, and there are some threads on XDA Developers about it. Some apps seem to get frozen in memory or have their permissions ...
@Guillem Martínez Really sorry that happened. You're saying you can't even get to the recovery menu? I'm talking about the procedure described here: https://youtu.be/3P7nuevmJmM Please prov...
There is nothing to shoot. If you try to use wired or wirelesss carplay it doesnt work. If i reset the whole unit, it works fine, for a while. As soon as I start using non-Carplay features, it stop...
@Tony L I am.saying that there are features that only work with internet connection. How do you expect traffic data is being obtained? Addtionally waze is an online navigation app and it do...
Hi, I have updated my unit (vivid 11) with the MCU and OTA provided in this post, it doesn't boot anymore. It doesn't even power on (blank screen). Can Any body help me? I have tried all methods b...
@Iker Gomez But the function seem to not working in the mentioned unit, we want to further diagnose.
@Iker Gomez so you're saying that theres no way for my unit to work like a factory gps unless it has internet connection? I was under the impression that a plug n play units gps would work independ...
@Brian Jackman the hardware is the same and you can always switch between vivid/max/scout with just a software update application
@Tony L traffic information is only available with Internet connection. Waze directions as well you need Internet connection always
In my case (android auto) , zlink music volume is reduced as per the setting that @Support Dasaita mentioned while I am in reverse
@Mike Van Eeckhoutte Would you mind sending us the order number or SKU of your item so that we can better locate the issue?
