@Support Dasaita Amazon order number 112-1553769-3673022

@Philippe Marsteau Hi there, would you please let us know your order number so that we can locate your order detail and forward the issue to our technician for further assistance. Your prompt reply...

@Support Dasaita  any suggestion? I have the radio not booting at least once per day. The RST button also works randomly. I believe I press vertically for 15-20 sec and it is a hit or miss. Ne...

@Mike Van Eeckhoutte Could you please to show us a video about the situation that you mentioned asa we rarely received feedback like it? Meanwhile, we are wondering if there is any error notificati...

@Julien B As your order was settle on 2022-11-28, we are wondering if it worked OK until you contacted with us about the issue.  It seems that the waze map is not that compatible with our nav...

@Mike Van Eeckhoutte We are wondering if you have tried another MFI USB cable or other Phone to check if it can be connected.

well after the upgrade, usb carplay worked for a day, it seems whenever a crash of the software happens like I will be playing an artist on the music player and will hit next it will stop playing a...

@Oswaldo Risson I have the same problem

@Support Dasaita, thank you for the MCU update. I have installed it after having reseted the device to factory settings.When Google Map is set to default app, the Nav button works well. But when Wa...

@Kim Jisoo That's alright and hope you can feedback us if the solution can help to get your problem resolved.

@Mike Van Eeckhoutte Thank you for your understanding and you can test to check if the software can work smoothly after the upgrade.

@Oswaldo Risson We are wondering if you can upgrade the version to the latest Max 10 which wo launch on February. Here is the detail.  Android 10 Update  MAX10 Version：Make Sure your un...

@Support Dasaita  Hi, thank you for the recent update file. It is working well right now, no bugs as of yet. I'll update you again next week.  Thank you for your help  

@Support Dasaita it doesn't bother me that much to open the unit, software is more important to me

@Support Dasaita  No it does not help. Yesterday, it went off again, had to use a pin on the RST button and it took at least 4-5 attempts (tried to hold for 20-30sec, or just on/off the RST se...

@Support Dasaita I have android 10 PX6 Vivid 10

@David Anderson Hi there, sinced you have not replied us for a long time, we are wondering if you resolved the problem that mentioned above or not. Your prompt reply will be appreciated.

@Andrew Sloane @Dustin Fields @Nathan Darby Please let us know if your cable is with a canbus or without canbus. If you cable is without canbus, you must connect the reverse cable while you can wir...

@Mcgyver83 We are wondering if the problem that you mention has been resolved or not. 

@Mike Van Eeckhoutte The only way to solve the issue is to adjust the panel. We are wondering if the issue bother you a lot, if NO, we doesn't suggest you to do that as it needs tools and may cause...