zlink deactivated by accident


  • @Ryan Resendez Please kindly go to Settings > About Machine and send us your current Build Number and MCU version, we would like to check if your update is successful or not.


  • @Support Dasaita Hello. I've the same problem with zlink

    My unit is: px6 max6 model - rk3399 with Android 10
                     Knel version 4.19.111+   #228 Tue Nov 2 10:55:04 CST 2021
                     Mcu MTCE_HA_3.78

    I'm sure that my unit have apple car play/android auto unit because I've already use it with android 9 with my iphone usb connection but now, after updates, is deactiveted and says "MFI not found". how is it possible? It's like chip is desapperead. In factory settings the voice "zlink" is activated and I've already tried any solution.
    Please help! 


  • @Alex Murphy Please kindly let us know your order number or the SKU of your stereo, so that we could locate more detail and give you instruction.


  • Same issue need activation code or QR for zlink


  • Hi i have the same problem


  • @Support Dasaita I am having the same issue. Can you reactivate my code?


  • @Luca Leonardi

    @Luca Leonardi 

    Could you please go to Settings>About machine and provide the following version information:

    1.A clear photo of the stereo's Built Number.

    2.A clear photo of the stereo's MCU version.


  • @Kaylee Barton

    Could you please go to Settings>About machine and provide the following version information:

    1.A clear photo of the stereo's Built Number.

    2.A clear photo of the stereo's MCU version.


  • @Support Dasaita 

    Build Number:   AJ_2023.08.19.10_3_2224

    MCU Version:   CVD1810-WJ_22.10.24_399

    Electronic QR Code:  1581133230f882acb


  • Hi Kaylee,

    Did you try to make the unit connected to the internet to active it?

    If you already done but no luck,please send the QR code to us,so that we could help you.Thanks.


  • @Support Dasaita 


  • @Support Dasaita I'm having the same problem.


  • @ANDRES GONZALEZ @Kaylee Barton 

    We couldn't active the code,please send the order details so that we could better confirm.


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