Can not modify fade front the back


  • 2013 Toyota Tundra with JBL amp. Installed G13 unit everything works except for the ability of fade front the back. Appears all audio is only coming through front channel.



  • @Keith Guin Thank you for your contact.

    Please go Settings>About machine and provide the following version information:

    1.A clear photo of the stereo's Bulid Number.

    2.A clear photo of the stereo's MCU version.

    After confirming the system version, we'll guide you through the update process accordingly.

    Thank you for your time and cooperation in advance, we look forward to your reply.


  • Build number

    QCM6125 13 S10A_123 eng.hct.20240903.141210 NA

    MCU version

    MTCHS_HA4Z_V4.14_1

    Jul 23 2024 09:48:27


  • @Keith Guin 

    Thank you for your kind reply.

    Based on  the information you provided, please try to update the MCU .

    Android 13(G13) Update 

    MCU 4.14e :Make Sure your unit is QCM6125 Andorid 13

    https://www.dropbox.com/scl/fi/gcu4y850d8dyu4gxm2cfr/hmcu.img?rlkey=jm86jx7bapudgai30jan0jra8&dl=0

    1.Please download the file via link on computer.

    2.Please copy  the file to USB driver directly.

    Thank you for your time so much.

     


  • I performed the update successfully but there is not change. Audio is still only coming through the Front channel and can not fade the audio. 

    Here is the current information from the headunit.

    IMG_0301.jpg

    IMG_0302.jpg

    Here is the OEM headunit that I am replacing.

    IMG_0299.jpg

    IMG_0300.jpg


  • @Keith Guin

    Hello Keith,

    Thank you for sharing details with us.

    Yes, you've updated successfully.

    Based on the OEM unit you provided, we found that your head unit is special and it is suitable other plug and play cable. 

    In this issue, could you send your order ID in the subject and provide your shipping  address to team@dasaita.com  so we could arrange  the shipment?

    Thank you for your time.

     


  • I order through Amazon here is the order information that I have. 

    Order Date: Oct 18, 2024

    Order #: 113-4698267-4169043

    Shipping Address: 1427 E. Adams Rd. Huachuca City, AZ. 85616


  • @Keith Guin Thank you for your kind reply. We will arrange the shipment asap. Please check your email and send your contact number to us ,thank you!


  • Hello @Support Dasaita 

    I am having the same problem as this user. I have a 2016 Toyota Rav4 with JBL. All of the sound is coming through the front channel and I am unable to fade the front and back. I have also tried to update the MCU and am still having the same issue. I ordered directly from Dasaita and below is my order information:

    Order Date: 1/28/2024

    Order #: Order SP-DA4577

    Shipping Address: 6600 Warner Ave Unit 29, Huntington Beach, CA 92647

     

     


  • @Michael Uribe

    Thank you for your contact. 

    For your order information, this MCU is not for your head unit.

    Please put the fader to the middle or adjust to the settings to ALL ,keep the front and rear speakers come with sound.


  • @Support Dasaita 

    I had adjusted the settings to all but the rear speakers are still low and there is no way to make them louder. I have tried all the different equalizer settings.  How can I balance the sound so that the rear speakers are the same volume as the front speakers? 


  • @Michael Uribe 

    Hello,

    Please go Settings>About machine and provide the following version information:

    1.A clear photo of the stereo's Bulid Number.

    2.A clear photo of the stereo's MCU version.

    Thank you !


  • @Support Dasaita 

    Attached is the requested image. 

     


  • @Michael Uribe 

    Hello.
    We are wondering whether you updated G13 firmware by yourself.


  • @Support Dasaita 

     

    Yes I used the firmware available in the forum. 


  • @Michael Uribe 

    Hello.
    Please note that it doesn't support to do the mandatory installation for other later Android system(Android13)  because it will cause the potential damage to the machine and make some functions cannot work.
    Please try to revert back to the original Android12 system with the latest firmware.
    About the tutorial, please check it below.
    ---------------------------------------------
    Update File:  
    System Firmware -G12-20241009:
    https://www.dropbox.com/scl/fi/a032ab14d1x48bmq8nf76/update.zip?rlkey=0mbc72a9ie2fgacpvr2ebliym&dl=0

    Tips:
    1.
    Download above update file via your computer/laptop.
    2.
    Format USB drive to FAT32 Format.  
    3.
    Copy the file “update.zip” to the root directory of USB drive.    
    4.
    Insert USB drive into the unit via USB cable;
    then it will pop up automatically a window of update.
    Alternatively, please manually go "Settings > System > System updates" to start the update.  
    ***NOTE:
    Please make sure that you have ticked option "Wipe data and format flash!".
    ---------------------------------------------


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