I am noticing a buzzing / static sound when using car play. More noticible when listening to podcasts at low volume. The sound is not there when listening to the radio.
I am noticing a buzzing / static sound when using car play. More noticible when listening to podcasts at low volume. The sound is not there when listening to the radio.
@W A Hi,
Please update the Firmware & MCU to the latest version via the link below,here are some tips to help you get it done:
①G13 Version：Make Sure your unit is QCM6125 Andorid 13
zst27_sc138_13_(20241121)
②4.15a MCU：https://www.dropbox.com/scl/fi/lup0rygoff52bfyy4u4vo/hmcu.img?rlkey=ljxdd49so7dr37qedomg3zdr9&dl=0
1.Download the documents ①&② through the link on your computer/laptop.
(Do not rename and Unzip the file)
2.Format the USB drive before copying the Update.zip & hmcu.img file to it, then insert it to the USB cable,and it will pop out the firmware updating tips on the screen.
(Tick the option"Wipe data and format flash")
MCU updated：Settings>System>MCU updates.
@Support Dasaita Hello,
Can I install this MCU update on my G13 unit?
I have noticed that at low volumes in general you hear a static sound as well.
You sent me MCU 4.14e, which fixed the loss of the first second in the unit's audio and it was partially fixed, as notifications don't come through sounding and sometimes, Google assistant, loses part of the last word of each sentence it dictates.
@JoMaRS Sure,please try to update the MCU and the Firmware & MCU.
If still any issue,please kindly get back to us.Thank you for your time and patience in this matter!
new G13 Vivid 13 in tundra
few issue with external mic volume... other than that very happy
what is latest code for unit
current revs
firmware : s10a_123 eng.hct.2024.0902.1202237
software rev: 7.9.4809
mcu: mtchs_ha4z_v4.14e_1. sept 14 2024
thanks for the help
@Nelphison deAlmeida
Hi Nelphison,
Could you please clarify the issue of the external mic,so that we could better confirm.
