G12 microphone problem


  • Good morning, I have a G12, when I make a call they don't hear me or they hear me badly as if I were underwater. I installed an app to be able to record with the microphone, the audio obtained is low volume and with background noise.

    I use external microphone and CarPlay and iPhone 13 mobile phone.

    Is it time to update the firmware and MCU?



  • @Alex Ale 

    Hello.
    Please check the update tutorial below and give it a shot.
    -----------------------------------------------------------
    Update File:  
    System Firmware-G12-20241126:
    https://www.dropbox.com/scl/fi/7v62tizo1rxwhqxgsjw7b/update.zip?rlkey=x8lml0ia4ya1xdxtvje9fboqa&dl=0

    MCU-4.12b:
    https://www.dropbox.com/scl/fi/0ksub1bba94rm8ttxfikv/hmcu.img?rlkey=bx8j6osl48uf8nxr6qwbb8zmv&dl=0

    Tips:
    1.
    Download above update file via your computer/laptop.
    2.
    Format USB drive to FAT32 Format.  
    3.
    Copy the file “update.zip”&“hmcu.img” to the root directory of USB drive.    
    4.
    Insert USB drive into the unit via USB cable;
    then it will pop up automatically a window of update.
    Alternatively, please manually go "Settings > System > System updates/MCU updates" to start the update.  
    ***NOTE:
    Please make sure that you have ticked option "Wipe data and format flash!".
    -----------------------------------------------------------


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