Wifi problem with my PX6


  • Hi from France,

    Since several month I have the following problem. If I don't use my car during one week or more I must restart my PX6 because it's impossible to validate the wifi on my PX6. I tried with different firmware but I have always this problem. The solution is to restart my PX6 with reset hole but isn't confortable especialy for my wife.

    I found an application who allow to restart my PX6 "Shutdown"

    But, eatch time I must go modify the permission inside my parameters. 

    I would like to find a solution for simplify the restart of my PX6.

    I hope your suppport

    BR

    Jean-Claude

     

     

     



  • @Jean-Claude JACQUET 

    Hello, Jean-Claude.
    Thanks for your message.
    In order to help you better, please provide the following information:
    1.
    Order Number & Purchase Date.
    2.
    Pictures: Settings > About Machine > Model; Android Version; Build Number; MCU version.


  • Hi,

     

    Would you like to find asked informations ;)


  • And top of that I bought my PX6 the 5 april of 2021 and isn't in waranty.

    I am very satisfy of my PX6 excep this problem.

    Of course I try the last firmware but I meet alwayw this problem.

    In fact after several days without use my car when I start it impossible to obtain Wifi connexion and when i go inside Wifi menu I can't put wifi on because after after less a second it come off :(

    I hope that my explanation will be clear for you

    Sorry for picture quality

    Best regards

     

    Jean-Claude


  • @Jean-Claude JACQUET 

    Hello.
    Thanks for getting back to us.

    Regarding to your issue, we suggest that you can firstly try to use a Pin/Paperclip to press and hold the RST Button for 15 seconds to enter the recovery interface to do the factory reset firstly.
    (Tap "Wipe data/factory reset" > "Factory data reset" > "Reboot the system now".)
    Here enclosed the operation video for your reference:
    https://www.dropbox.com/scl/fi/i2wdsge29nrzuv9z9m26k/RST-HM.mp4?rlkey=7r773raqwkhr67dbppppl8z0c&dl=0

     

    If no luck, please check the update tutorial below then give it a shot.
    -------------------------------------
    Update File:  
    System Firmware-MAX10-20230302:
    https://www.dropbox.com/scl/fi/mwzw2q4ojdfoz3mnp0i08/update.zip?rlkey=np70fog84q4mmy903xsofdz13&st=znaujgwo&dl=0

    Tips:
    1.
    Download above update file via your computer/laptop.
    2.
    Format USB drive to FAT32 Format.  
    3.
    Copy the file “update.zip” to the root directory of USB drive.    
    4.
    Insert USB drive into the unit via USB cable;
    then it will pop up automatically a window of update.
    Alternatively, please manually go "Settings > System > System updates" to start the update.  
    ***NOTE:
    Please make sure that you have ticked option "Wipe data and format flash!".
    -------------------------------------


  • @Support Dasaita Ok, thank a lot for your Quick answer. I reinstalled my PX6 but it seem me that is the same firmware. I will test during several weeks and after I will post a message with the result of my tests.

    BR


  • @Jean-Claude JACQUET 

    You are welcome :)
    If you have any other questions or need further support, please don't hesitate to let me know.
    Wish you a pleasant life.


  • Just for information, until today the problem seems solved and I hope for long time ;)


  • @Jean-Claude JACQUET If any question,please do feel free to contact us


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