No sound in phone calls 10th gen civic


  • Hello, I just put in the g13 HA5262 in my 2017 honda civic I have the factory amp and used the bypass for my amp I have sound and everything works except when I go to call someone they can hear me but I cannot hear anything. And I feel like it only uses the configuration of the rear speakers even in the front. Is there a way to fix this ? I was going to try an rca splitter later. 



  • @Jove Heller 

    Hello.
    Thanks for your message.

    In order to help you better, please provide the following information:
    1.
    Order Number & Purchase Date.
    2.
    Picture: Settings > About Machine > Build Number; MCU version.
    3.
    It happened under what situation.
    Bluetooth calls or CarPlay/Android Auto calls?
    4.
    What microphone that you are using.
    Internal Mic or External Mic?


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