PINK SCREEN


  • Hello all,

    Currently my screen turns pink when its time to play media ( Youtube videos and Youtube Music Cover Art issues). Not sure if a software update is needed or what. I have tried deleting the apps and reinstalling them/ updating them. Pls help! Specs below:

    Device name/model name: QCM6125

    Andoid version: 12

    MCU Version: MTCH_HA4Z_V4.06_1

    Kernel version: 4.14.190 

     

     



  • @Tolando Cleveland 

    Hello,

    Thank you for your contact.

    Please try to update the firmware.

    G12 Version:Make Sure your unit is QCM6125 Andorid 12

    zst27_sc138_12_G12(20241126)

     

    1.Download the document through the link on your computer/laptop.

    (Do not rename and Unzip the file)

    2.Format the USB drive before copying the Update.zip  file to it, then insert it to the USB cable,and it will pop out the firmware updating tips on the screen.

    (Tick the option"Wipe data and format flash")

    Thank you for your time


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