Black screen 30 mins after install

• 4runner
• vivid 11

• LZ

  Larry Zoll

  10/29/22, 7:18 AM

  Hello! I just purchased a HA2179S-Vivid11-CP for my 2017 4runner.

  I installed it today and everything worked perfectly for about 30 minutes and then all of a sudden the screen went black. The audio still comes through the speakers, the blue light buttons on the sides of the screen make noise but there is nothing on the screen at all. It is totally black. What can I do to fix this?

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  Shawn Barnhart

  11/7/22, 2:00 PM

  Same issue, just happened 5 months after install.  Been working with online retailer ... and not liking the options they have given me so far.

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• IG

  Iker Gomez

  11/7/22, 5:51 PM

  @Larry Zoll It seems that perhaps one of your cables is loose. I recommend you to open your unit and check the connections... But it can void your warranty. ASk Dasaita for permission or a way to solve this.,

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