I have bought a second hand car with your brand head unit in it. The device does not work properly. It starts and hangs on the VW logo. I am unable to identify the device model and find the appr...

@Eamonn Higgins  Hello.Thanks for your message. Regarding to your issue, please try to do as follows:Go Settings > System > Reset Options > Erase all date(factory reset). If it doe...

@Al Ferro  You are welcome😀

Thank you Dasaita for fixing the sound problem when playing music and testing the speech to text test.👍

I have the exact same radio, due to some annoyances like the audio going to half volume after talking to google and having to wait for another direction has been pretty annoying. I figured I would ...

@William Chinda  Hello.Thanks for your message. Could you please try to check if you can update the firmware to fix it?About the update tutorial, please check it below.----------------------...

@Alan Marsh  Hello.Thanks for your message. If possible, could you please assist to print the operation log?So that our technician can judge the problem better. Please kindly try to follow ...

@David Hollabaugh  Hello.Thanks for your message. Regarding to your issue, we suggest that you can firstly try to press and hold the RST button by pin for 15 seconds to enter the factory set...

@ossie ossie  Hello.In order to help you better, please provide the following information:1.Order Number & Purchase Date.2.Picture: Settings > About Machine > Model; Android Version...

@Antonio Catalano  Hello.Thank you so much for sharing the information.We will reflect it to our technical department.

Hi, this is occurring for my Dasaita Vivid 11 unit (SKU: HA5248H-Vivid11-CP-HD-4) for a 2019 Honda HR-V. Initially started a few months ago with it cycling through a boot loop multiple times before...

@Support Dasaita  I have also Installed the Android 13 Dasaita unit in my 2016 HRV with lane watch.  The rear camera works great and the lane watch works when the right turn signal is on...

I am having the same issue. Where would I find the order #? I purchased thru Amazon, I can look up that Order #  

The problem with this is that when I call with this on Android Auto on WhatsApp the sound is loud and when I call normally it is soft and I can't get it high.

@Support Dasaita Dear DASAITA, problem solved. In particular I tried to install the NavRadio Basic application, from Play Sore, so I can understand if it was a problem of the native software module...

@Emilio Cabrera  You are welcome.Because currently there is no available update file, if you need to got a new Android13 head unit, please check our official store:https://www.dasaita.com

Gracias por la contestacion. El dispositivo si funciona lo que ocurre es que se queda bloqueado a menudo y tengo que resetearlo para que funcione de nuevo.

@Jose Luis Carballal  Hello.Thanks for getting back to us.Please try to revert back to the original MAX11 system to see how it goes.----------------------------------------------Update File:&...

@B C  Hello.Thanks for your message.For your information, it doesn't support to update the later system Android13 from Android12.Each system must update the firmware of original system if nee...

@Inderpal Butalia  Hello.Thanks for your message.Could you please send the related video about this issue to our mail and indicate your order number as well?So that we can learn the specific ...