@Rudy Fierro We have send you email about the current problems, please kindly pay attention to your mail box.
@Rudy Fierro We have send you email about the current problems, please kindly pay attention to your mail box.
@Mike Van Eeckhoutte Sorry that the bluetooth volume and the Carplay volume is control by different settings. You could go to Factory settings > Voice, Sys controls that Carplay and BT controls ...
@Ed InSac Please let us know your order number and the following information so that we could better locate and give you more appropriate instruction. 1. Go to Settings > About machine and send...
@Jason Do Here is the latest update file. telenav_vivid_rk3399_11.0_ota(20231208) https://www.dropbox.com/scl/fi/v1i0my6sqzrd5fvmj53bs/update.zip?rlkey=6fzaenktzor2zx58sg9iau0sg&dl=0 Please ...
The volume level has been adjusted and it's fine. The tone for an incoming call is still a buzz, like the buzzing you can hear on AM radio, rather than a ringtone. Any further advice to solve this ...
The wireless car play on my unit stop working randomly. Everytime I try to connect using bluetooth nothing happens when I go to the zlink app. It only works using the wired cable. I have restared m...
@Support Dasaita I followed the video but i can't apply update. I assume because I don't have a USB with the update, can I get the update files?
@Jason Do Here are some tips to help you get the work done: 1) Remove the car’s Radio fuse and wait for 3 minutes. 2) Reinsert the fuse and simultaneously start the car’s ACC while yo...
@James Mueller We would like to tell you that Vivid is one of the UI of scout, in this case, we just combine 2 firmware together. Regarding to your issue, we have not received from other customers....
@Support Dasaita ok I unplugged 3 and I have audio and I only get noise when I push the car start button and that's it. the back up camera still does not work after the fix you provided pl...
@Greg Pav If you could not provide the order number, we could not further confirm if your head unit from us as we don't have Greece distrbutor.
@Justin S We would like to tell you that both the plug 1 and plug 3 contains the speakers pin out. In your case, your car model's speaker pin out must not in the according plug 3, please just disco...
@Justin S We would like to tell you that both the plug 1 and plug 3 contains the speakers pin out. In your case, your car model's speaker pin out must not in the according plug 3, please just disco...
@Ethan Saetern We have replied your email, please kindly send us your order number so that we could locate more detail and give you more appropriate instruction.
@Ethan Saetern We have replied your email, please kindly send us your order number so that we could locate more detail and give you more appropriate instruction.
I have a Dasaita head unit fro my 2007 Honda Civic. It has worked well for the first week and it suddenly won't turn on sometimes. Buttons do not work, sound does not work, but the LED lights on th...
