Absolutely. Please make sure it has VIVID. The last update did not so I had to revert
Absolutely. Please make sure it has VIVID. The last update did not so I had to revert
@Mr Trinidad We are wondering if you can refer to the video to do a few tests. https://www.youtube.com/watch?v=j0Jlkxqm3aw&pp=ygUlc2Ftc3VuZyBzMjMgYW5kcm9pZCBhdXRvIG5vdCB3b3JraW5nIA%3D%3D Accor...
@Albert Gleichauf We are wondering if you have tools and abilities to dismentle the case and replug the core board and similar issue has been resolved by plug and replug the core board. Here is an ...
@Adam Rosenthal We are wondering if you are willing to upgrade our latest firmware and try to get the problem resolved. Your prompt reply will be appreciated.
@Julien B As to the issue of restarting randomly when pressing Home Button, we are wondering if you have done any touch key study on the factory settings page. It must be the home button has been s...
@Mike Van Eeckhoutte Our technicians are working on this issue and once we have newer firmware, we are wondering if you could do another upgrade.
@Iker Gomez The built number date is 20230512 and our engineers are still working on small bugs and we will have new firmware to solved this issue.
@Support Dasaita which specific rom build has this corrected? Thank you in advance
@Support Dasaita Have you looked at my threads for the last 2 months? This is not new. I wish I could get a refund. Dasaita can't seem to figure this out. I reset the unit and Apple Carplay works f...
Dear @Support Dasaita,I have reseted the touch keys. Despite this, Vivid keeps restarting randomly when pressing Home Button.Regarding Waze, this "smal bug" is very annoying. At first press on Nav ...
@Support Dasaita version rk3399-userdebug 11RQ3A.210705.001 eng.hct2.20230506.091233 was good on the screen alignment but the most recent one dated 20230530 has the screen shifted and yes its hard ...
@Support DasaitaYes, check and the configuration is as is the video, I send you images of how the device is. Notification Android Auto APP I am looking for the order number, since I have had ...
https://photos.app.goo.gl/S8UBEe2jkFAfmKz38
@Albert Gleichauf The link is not available, would you send it again?
https://photos.google.com/photo/AF1QipOftp7MedI4_oquCvhWPtH8atj84zx9HHFlY4FJ
@Gary Fletcher-Moore We are wondering if you can shoot a video to show us a video so that we can better locate the issue. Meanwhile, please go to settings-about machine and show us your current bui...
@Albert Gleichauf We are wondering if you can put the video onto the google cloud and share the link with us.
@Mike Van Eeckhoutte We are wondering if you can go to the Youtube app on the stereo and check if it's hard to enter words from the left. Meanwhile, we are wondering if the partial screen has...
@Support Dasaita That solved the problem. Thanks.
@Marta Marta Please go to Settings-About machine and shoot a photo as follow to show us the MCU and built number so that we can better assist you.