@Mr Trinidad We are wondering if you have finished the settings as follow. https://www.youtube.com/watch?v=S0KG5pChEgM Meanwhile, please let us know your order number so that we can record your sit...

@Support Dasaita Hi! That's right, I've tried both wired and wireless, and neither works. Be careful with another device, as I told you, it works well but it has another version of Android, I have...

@Support Dasaita OK wired works again but now the screen shifted towards the left again like from my previous post

I purchased through your store on Amazon but I unfortunately don't have the order number. Below are images of the radio info. the last is a screen shot were the WIFI won't turn on. I don't know how...

@Support Dasaita I have the same problem.... in the settings > navigation  I have to set default app to Waze.  I also have an issue / error with blutooth not working / App not repsondi...

 Just upgrade my Px6 MAX0 to the latest Vivid 10 version..... contstand bluetooth crashing.... The previouse version of Vivid 10 (Febuar23) was fine..... cant seem to roll back or find the old...

Lo que creo que es el MCU que me piden se lo he pasado al mail: office@dasaita.com Ruego me contesten a través del mismo medio, gracias. Me urge la respuesta para la solución de mis...

URGENTE, NO FUNCIONA Dasaita Vivid 11_Order: 1Z76X83R0498082848 Les envié mail ayer, ruego contesten a través del mismo medio. He probado con y sin cable y no funciona. Llevo desde ...

@Albert Gleichauf Sorry for the inconvenience. We are wondering if you can further demonstrate the issue that you mentioned by shooting a video so that we can better locate the issue or forward to ...

@Philippe Marsteau We don't suggest you try to update the MCU, please kindly update the version to the latest MAX. Here is the link. https://www.dropbox.com/scl/fi/ye2ia7nmb9d7cn7z9n424/update.zip...

@Tony Ye Here comes the latest Max11 version 20230608. https://www.dropbox.com/scl/fi/ye2ia7nmb9d7cn7z9n424/update.zip?dl=0&rlkey=m14rlfbbz5fdig0mpjmn8ycw8 Please try to update the system and...

@Daniele Reali Funny I have been battling this for a year. The only wat to make carplay work is to do a complete reset. Do you still own the unit? Any fixes?

@Marta Marta Please kindly let us know the following information below. 1.As you haven't contact with us before, please let us know the issue before you made the update and how long does that issu...

@Iker Gomez We have similar issue reflected by our customer last month, and the issue has been resolved by updating the version. Please note that the version has been adjusted by our engineer to ge...

@Support Dasaita Hi, What time will the new version of MAX11 be released? It can support custom logo. Thanks.

@Mike Van Eeckhoutte On this occasion, we suggest you can make an update to the latest version and try to confirm if there is software issue which cause this malfunction. Here is the latest version...

@Mr Trinidad We are wondering if you have tried both wired and wireless android auto but still no luck to get in to the android auto apps on the head unit. We will further instruct you once getting...

@Adam Rosenthal I am so frustrated. I rest the unit, updated and everything works fine with wireless carplay. As soon as I use the Wifi and apps like youtube or any non-car play, the Carplay stops ...

I've had my head unit for over a year with little problems. However, starting yesterdayI can't get WIFI to turn on. BT works fine. I did a factory reset and that didn't help. Not sure where to go f...

@Christian Nadeau yes the lane watch campera after  change firmware was channged to auxiliar video cable.  No solution vía software , change fisically cable video aux by lane watch...