Hi, Can't get the SIM to work in a brand new G12 QCM6125 (4runner) but it came with MSU Version MTCH_V4.06_1 Sept 11 2023. Should I send this back to Amazon and try new or they are all with old MCU. Where can I find the latest MCU. Please let me know.
@Mohammad Mirza Please send us your current Build Number in the meanwhile, you may need to update the firmware to the latest and the MCU to 4.09. Your prompt reply will be appreciated.
This is exactly what my question was where can I download MCU 4.09? information about the build is in the question as I already updated to new build mentioned in the subject but it didn't update the MCU. Current Verison is QCM6125_20240111-1739. Let me know if you like me to get down for screenshots or pics. Thank you
I meant Current Build is QCM6125_20240111-1739 and current MCU is 4.06. NEED THE LINK TO DONWLOAD MCU 4.09. Thank you again.
Here you go!! Thanks
@Mohammad Mirza Here is the link of the MCU 4.09.
https://www.dropbox.com/scl/fi/7v9tksr64ugrn4u1z91zx/hmcu.img?rlkey=8oyn1n7vg8ouki767u9ux4x6z&dl=0
You could download the MCU and then go to Settings > System > MCU update
All good. Thank you so much
I have the same problem, the SIM card is inserted but the 'Mobile Network' entry is greyed out. The MCU version is 4.11.
@ALESSIO FRATTARUOLO We are wondering if you could go to Settings > About Machine and send us a screenshot of the current Build Number.
In the meanwhile, you should make sure that SIM card has been correctly connected, you should turn off the head unit before inserting to avoid the card being blown.
Here is the instruction of how to insert the SIM card.
Same issue
SIM didn't work
I bought dasaita unit from 1 month
build number as you see on previous comment
@Moaz AbdEldayem We checked all your photos and didn't find the build number, could you please send it for us? We are wondering if you plug in the SIM card according to the instruction that we sent in this post.
I had plugged it as instructed but same issue
build no
QCM6125 12 S10A_123 eng.hct3.20240104.134236 NA
@Support Dasaita
QCM6125 12 S10A_123 eng.hct3.20240104.134236 NA
@Moaz AbdEldayem Please let us know your location, Europe or USA?
@Support Dasaita
i bought it from USA but my location is UAE
@Moaz AbdEldayem Sorry that your head unit's 4G only supports USA SIM card, if you needs head unit supports card in your country, you need to change it.
@Support Dasaita but I bought it from your store on UAE amazon and dasaita ship it to UAE
1. Why dasaita didn't ship unit which supported in UAE
2. Which unit support UAE SIM?
@Moaz AbdEldayem Please let us know your order number so that we could double confirm for you.
@Support Dasaita ok
